Ψάξε τώρα

Turkish Speaking Customer Support and Call Center Agent / Home Office

Η συγκεκριμένη αγγελία έχει λήξει. Ψάξτε στο www.carierista.com για αναζήτηση άλλων αγγελιών.

#IN56505
Τύπος: Πλήρης Απασχόληση / Εξ αποστάσεως

We are looking for highly motivated 1+ years of experienced Customer Support and Call Center Agents who speak Advanced Level of Turkish and English to join our remote team.

Who are we?

Although we began our journey as a digital agency, we evolved within years to become an international company which currently has offices in 3 different countries with operations in Digital Marketing, Customer Service, Finance, and Software industries with the number of 100+ employees. We are constantly looking for high performing individuals to join our team.

What will be my responsibilities?

  • Helping both Turkish and English-speaking customers via chat and e-mail

  • Working together with your team to reach the best customer satisfaction

  • Managing customer accounts

  • Assisting customers about account management, billing issues, content, basic website, and application navigation

  • Providing account and application support to customers, specifically with regards to website functionality and troubleshooting

  • Giving accurate and real-time responses to customer inquiries

  • Following company policies and practices regarding customer relations

What makes me qualified for this position?

  • Bachelor's or Master's Degree in Social Sciences/Business Administration or related fields, preferably from reputable universities,

  • 1+ year of experience in Customer Service, this can be face to face, online or via phone calls

  • Being able to work in shifts, including nights and weekends

  • Excellent in written communication both in Turkish and English

  • Having a passion for high-level customer satisfaction

  • Ability to listen and come up with solutions to customers’ problems

  • Self-confidence and maturity

  • Multi-tasking and time management skills

  • Strong Microsoft Office knowledge

  • Daily, weekly, monthly reporting skills

What are the other points?

  • Full Time Remote Position / Home Office

  • Opportunity to work from anywhere

  • Being part of an international team

  • Limitless opportunities to advance in your career

  • Must have own computer and Internet access

If you are interested in, please send your resume to contact@interkonnekt.com

Carierista Logo

Θέλεις να λαμβάνεις ειδοποιήσεις σχετικές με νέες θέσεις εργασίας, θέματα καριέρας και επιχειρηματικότητας;