Porters
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#CS56557 Τύπος: Πλήρης Απασχόληση
Employees are the most valuable asset at Cap St Georges Hotel & Resort and our aim is to develop employee skills and help them reach their full potential. We are always on the lookout to identify, recruit and maintain the people with the greatest smile and passion to provide exceptional guest services, which characterizes the whole company.
Cap St Georges Hotel & Resort is seeking to recruit Porters
Responsibilities:
- Welcome, greet and welcome customers upon entrance and offer professional valet services.
- Direct guests to the reception area or the appropriate office/room.
- Accommodate guests by opening doors and assisting with luggage or other heavy items.
- Direct traffic in the parking area as needed and assist guests in entering and leaving the parking lot.
- Carry and label guests’ luggage with tags.
- Collect and accurately label keys belonging to guests to ensure their proper return.
- Operate vehicles safely and responsibility.
- Understand customer’s needs and provide them with personalized solutions.
- Promptly address guests’ requests, like in-room dining.
- Answer guests' questions regarding local attractions, hotel amenities and other available services.
- Comply with health and safety regulations.
- Follow evacuation rules in case of emergencies.
- Actively listen to and resolve complaints.
- Ensure special guests, like disabled people, elderly, children, and VIPs, receive personalized services.
- Inform clients of our hotel services.
- To perform any other duties assigned by Front Office Manager.
Qualifications:
- Proven safe driver and clean driving records is essential.
- Previous experience working as a Porter is preferable.
- Preferred languages: English, Greek and Russian.
- Exceptional Customer Service skills.
Benefits:
- Competitive salary depending on experience.
- Continuous personal development and training opportunities.
How to apply:
- Interested applicants can submit their CV here.