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Communication Monitoring Compliance Assistant (Italian, Portuguese, Japanese)

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#AC56598
Τύπος: Πλήρης Απασχόληση

If you’ve been searching for an opportunity that will put you on the fast track to career success, you’ve just found it.A.D COMPLIANCE SERVICES currently has an exciting, full-time career opportunity for a Communication Monitoring Compliance Assistant (Italian, Portuguese, Japanese) at our headquarters in Limassol.

Main Duties and Responsibilities:

  • Determine Call Centre and Agents quality standards by listening and studying inbound and outbound calls of Account Managers and Customer Support team members;
  • Examine results of the calls by using scripts, product knowledge, sales and service ability;
  • Provide feedback via Reports to Chief Compliance Officer of all monitored calls;
  • Assist in the investigation of complaintsAssist in various Marketing projects;
  • Contribute to team effort by accomplishing related results as needed;
  • Maintain professional and technical knowledge by attending educational workshops and reviewing professional & regulatory publications.

Candidate Profile:

  • University or College Degree in any field;
  • Fluency in English language;
  • Fluency in Italian and/or Portuguese and/or Japanese language(s);
  • Great communication (oral and written) and interpersonal skills;
  • Ability in delivering solutions quickly with accuracy;
  • Ability to work efficiently within a team as well as independently;
  • Excellent report writing skills;
  • Ability to work at pace and well under pressure with limited supervision.

What we offer:

  • Attractive remuneration package;
  • Fully covered Private Medical Insurance;
  • Employee referral bonuses;
  • Anniversary Bonusses;
  • 21 days annual leave;
  • Paid sick leave;
  • Skills Training Budget;
  • Opportunity for career development;
  • Corporate Events;
  • Unlimited snacks, fruits and beverages;
  • Exclusive Discount Scheme;
  • Short Fridays.

How you can apply:

Could you be the candidate that we’re looking for? Apply now and become the next member of our amazing team! Send your CV to adcompliance.bamboohr.com/careers and become the next member of our amazing team.

Applications will be treated with the strictest confidence; only shortlisted candidates will be contacted.

We thank all candidates for the interest in our vacancy; however, only those under consideration will be contacted.

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