Ψάξε τώρα

Back Office & Customer Support Officer

Η συγκεκριμένη αγγελία έχει λήξει. Ψάξτε στο www.carierista.com για αναζήτηση άλλων αγγελιών.

#GH56739
Τύπος: Πλήρης Απασχόληση

ABOUT THE JOB

We are seeking a passionate Back Office & Customer Support Officer to handle the day-to-day duties in the Back Office Department. The working hours will be shifts with rotating weeks: 1st shift: 07:30 - 16:30, 2nd shift: 13:30 - 22:30. If you want to work within a team of dynamic technically minded people, good career progression, we look forward to receiving your CV for this role.

MAIN DUTIES & RESPONSIBILITIES

  • Processing client deposits and withdrawals as per Company’s policy
  • Ensure that deposits, withdrawals and transactions pending are organized in order of priority, most often by time received, and processed in a timely manner
  • KYC checks
  • Swift copies and CC Refunds
  • Inform clients by email when additional information/documentation is required for processing a pending transaction
  • Respond to client emails, provide live chat support and handle client requests with efficiency
  • Identify potentially unusual, suspicious or fraudulent transactions and refer these to the Compliance department
  • Organize document translations in English when necessary
  • General administrative duties

CANDIDATE PROFILE

  • Excellent Customer Service Skills
  • Attention to detail & high level of accuracy
  • Good verbal and communication skills
  • Available to be working with shifts with rotating weeks: 1st shift: 07:30 - 16:30, 2nd shift: 13:30 - 22:30)
  • Available to be working on Public Holidays (on rotation)
  • Familiarity with the Portuguese language will be considered an advantage
  • Familiarity with payment methods will be considered an advantage
  • Familiarity with the Financial markets will be considered an advantage
  • Experience with KYC and AML procedures will be considered an advantage

WHAT WE OFFER

  • Competitive Remuneration Package
  • Medical Insurance
  • Opportunities for growth and development
  • Brand new office in the heart of Limassol
  • Professional team and friendly environment
  • Free daily snacks & beverages on site

HOW TO APPLY

If you’re interested in this vacancy, please apply directly to the link below:

https://geomatrixholdings.bamboohr.com/careers/48

Please note that due to the high volume of applications received, only successful candidates will be contacted.

Carierista Logo

Θέλεις να λαμβάνεις ειδοποιήσεις σχετικές με νέες θέσεις εργασίας, θέματα καριέρας και επιχειρηματικότητας;