Tech4sGroup, is a fast growing and innovative service provider with Headquarters in Cyprus and a representative office in Malta. Our goal is to provide tech oriented and high-quality services enabling our clients’ growth and success.

Our team consist of IT, Marketing, eCommerce & other high calibre professionals with experience in different industries.

Due to continuous growth, we are seeking to hire a Bilingual CRM Executive (French - English) to join our CRM Department.

Responsibilities:

• Delivery of all CRM activities on behalf of our customers across multiple markets – including e-mail, direct mail, SMS marketing, on site messaging, web push, loyalty programme(s) and other activity streams as required.
• Content writing – you will deliver high quality content for all the different communication channels used by our partners.
• Participate in the creation of the promotional calendar and be responsible of its execution ensuring that all bonuses, promotions and campaigns are delivered in due time.
• Drive forward the performance of email marketing in terms of Open Rate, Click Through Rate and ROI whilst reducing unsubscribe rates.
• Track all campaigns and report performance on a regular basis.
• Implement testing plans to develop rich and dynamic content, subject lines and promotional offers
• Create and implement automated lifecycle communication funnels.
• Monitor customer experience across all channels and markets and make changes where required through support teams to ensure any sub-optimal items/processes/pages/etc. are optimized.
• Stay up to date on the best CRM industry practises and survey the competition.

Requirements:

• Work experience in a marketing / CRM team, either agency or client side, specialized in the online sector is mandatory
• Experience in actively using and optimising CRM techniques including segmentation, campaign planning, implementation, and evaluation.
• Good IT skills including strong experience of Microsoft 365 (Excel, Word, Outlook, Power Point, Sharepoint…).
• Bilingual French/English (Native Canadian would be considered as a plus).
• Copywriting experience.
• Experience with the CRM tool Emarsys or similar.
• HTML basic knowledge would be considered a plus.

Benefits:

• Breakfast items daily
• Free Lunch 3 times/week
• Work from Home plan
• Flexible Working Hours
• Group Medical Plan
• Annual Bonus based on Performance
• Personal Development allowance
• Referral Bonus Scheme
• Relocation allowance to Cyprus
• Quarterly Group events
• Friday Drinks
• Free Transportation

Kindly use this link to apply:https://t4sltd.bamboohr.com/careers/49

All applications are maintained in strict confidence.
Due to high volume of CV received only successful candidates will be contacted.