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MELCO Resorts and Entertainment - Investigator, Operations - Limassol

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Τύπος: Πλήρης Απασχόληση

MELCO Resorts & Entertainment in Cyprus

Melco Resorts & Entertainment (Melco) is the developer and operator of the upcoming integrated resort, City of Dreams Mediterranean, which is expected to be the largest and premier integrated resort in Europe. The Company’s unique blend of design, entertainment and quality sets the company apart, making it the global leader in premium integrated resorts. As recipient of more than 650 awards international, regional and local awards, Melco’s esteemed achievements highlight the Company’s dedication to exceptional hospitality and service excellence. With its entire property portfolio honored with the top tier, Forbes Travel Guide Five-Star recognition, Melco leads among integrated resort operators in Asia. Melco’s four signature restaurants across Melco properties are honored by Michelin Guide Hong Kong Macau 2021 with a collective total of seven Michelin-stars. With its growing international presence and approximately 20,000 colleagues globally, Melco actively contributes to the communities in which it operates. The Company values colleagues as the heart of the business and was named one of the “Best Companies to Work for in Asia” by HR Asia for two consecutive years (2019-2020). Furthermore, Melco has received numerous accolades for its contributions to the community, including being named winner of “Community Award – Asia” at 2020 Industry Community Awards and being voted “Socially Responsible Operator of the Year” at International Gaming Awards 2019.

As part of Melco, City of Dreams Mediterranean will be driven by the Company’s commitment to excellence. It is set to be a world-leading integrated resort and landmark for Cyprus and the wider region, offering a range of attractions and entertainment options including luxury accommodation, fine dining, recreation and MICE facilities. City of Dreams Mediterranean is set to boost tourism in Cyprus, attracting an additional 300,000 tourists annually and contributing significantly to alleviate seasonality. During the construction phase, City of Dreams Mediterranean is expected to create an estimated 4,000 local job opportunities, and approximately 2,500 permanent jobs once open.

Melco also operates Cyprus Casinos in Nicosia, Ayia Napa, Paphos and Limassol.

POSITION SUMMARY:

Reporting to the Director, Corporate Investigations, the Investigator, Operations, would be primarily responsible for performing complex investigative work in conjunction with incident reports. Duties include but are not limited to conducting thorough investigations of allegations of employee misconduct; fraud; theft; abuse; etc. Works under the supervision of the Director of Corporate Investigations, with moderate latitude for the use of initiative and independent judgment; exercising sound judgment when determining which events require follow-up response or escalation; maintaining incident documentation, and analysing incident trends.

PRIMARY RESPONSIBIITIES:

  • Utilizes technology, analysis, interviewing and assessment techniques to protect and safeguard personnel, information, and assets of the company
  • Conducts inquiries into matters as directed by the Director, Corporate Investigations regarding any illegal activity which makes impact against the business. Major case types include: Procurement fraud; Corruption & bribery; Complimentary/entitlements fraud; Thefts and embezzlement; Assault and threat; Sexual / workplace harassment; Any other misconduct or failure to comply with the company policy
  • Analyses CCTV footage, access control systems and other data collection capabilities, in response to incidents in order to identify behaviours, root causes, locations, potential evidence, and/or person(s) involved
  • Collects document and preserve video, still images, documents, and other materials connected to an investigation and maintain it as part of the investigation’s workflow and case adjudication process
  • Conducts interviews of victims, witnesses and persons of interest utilizing established interviewing techniques and skills specific to corporate investigations
  • Reports to the Director of Corporate Investigations, on activities that potentially pose a threat to the integrity of ICR Cyprus
  • Prepares reports on investigations or specific projects and other ad hoc analysis as directed
  • Maintain a high level of property knowledge and a sound knowledge of company policies and procedures
  • Ensure all activities undertaken comply with Cyprus & European Law and company policies and procedures
  • Performs any other job-related duties as assigned by the Director of Corporate Investigations

QUALIFICATIONS AND EXPERIENCE:

  • Must be familiar with the Investigations Industry and understands correct reporting process.
  • Experience in the implementation of investigative systems, processes, procedures, and actions to investigate and remedy incidents.
  • Must possess outstanding organizational and interpersonal skills, as well as excellent attention to detail.
  • Background and Knowledge of organized crime, security, safety, regulatory and legal elements is an advantage.
  • 2+years of experience working in the Corporate Investigations, Law Enforcement, Audit, Incident Management, or related field.
  • Able to meet deadlines while managing multiple complex projects.
  • Read, write, speak, and understand the English language very well.

Education

  • Undergraduate degree in Criminal Justice, Fraud and Financial Crime Investigation, Audit or related field is highly preferred.
  • Professional qualification in Fraud Examination (ACFE) is highly preferred and any forms of formal training and/or internationally recognized certification as an investigator in the areas of fraud and/or workplace behaviour is highly preferred.

OTHER ATTRIBUTES

  • Displays the highest level of integrity, maturity, and strong interpersonal skills
  • Ability to gather and analyse information.
  • Displays a high commitment to delivering results.
  • Ability to maintain discretion.
  • Flexible, and assertive.

To apply please click here: Investigator, Operations

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