IT Support Engineer
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#AR57028 Τύπος: Πλήρης Απασχόληση
Almond Recruitment, on behalf of our client a highly respected and licensed Forex company, are currently looking for an IT Support Engineer for their Limassol office.
Responsibilities:
- Install, replace, and configure computer hardware, operating systems, and
- applications.
- Troubleshoot hardware and software issues/conflicts and repair
- Install and troubleshoot Windows 10/11, Server 2012/2016/201
- Administer Active Directory, including user management, group policies, and domain
- controller administration
- Work with Microsoft Office 365 suite, including Outlook, OneDrive, and Teams
- Assist with administration of Azure Portal
- Administer Atlassian apps Confluence and Jira for the ticketing system as well as the
- wiki, logging all helpdesk requests
- Own the onboarding and offboarding procedures with relevant ticket creation and
- tasks related.
- Monitor and administer tools like Pulseway, Cloud PBX, and other monitoring
- systems
- Onboard users and configure permissions according to requests on our CRM system
- and general administration
- Provide guidance and support to users in all IT-related matters/issues
Requirements
- Bachelor's degree in Computer Science or related field, or equivalent work experience
- At least 3 years of experience in IT support or related field
- Experience with installation, configuration, and troubleshooting of computer
- hardware and software, including Windows 10/11, Server 2012/2016/2019
- Microsoft Office 365 suite, and Azure Portal experience
- Experience with Active Directory administration, including user management, group
- policies, and domain controller administration
- Experience with Atlassian apps Confluence and Jira for the ticketing system and wiki
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to prioritize and manage multiple tasks and projects
- Knowledge of Pulseway, Cloud PBX, and other monitoring systems is a Plus
Benefits
- Competitive remuneration package based on qualifications and experience
- Flexible working environment
- Flexible working hours
- Development opportunities in a fast-growing environment
- Company lunch on Friday
- On-going team building & corporate events
- Referral Bonus
- Participation in the Company's Medical Scheme & Pension Plan
- Participation in the Company's Group Discount Scheme
- Continuous personal development and international training opportunities
To apply for the vacancy please send your CV to jobs@almondrecruitment.org quoting reference CY11925C
*Almond Recruitment is a professional recruitment agency run by a team with over 30 years international experience. Feel free to search and apply for job vacancies confidentially in Cyprus or Malta or get in touch with us and benefit from our experience. By sending us your CV, you are giving Almond Recruitment consent to contact you with any current or future job opportunities. CVs are held in the strictest of confidence.