Available Locations: Work from Home

Would you like to take the next step into your career?

Primetel is looking for Call Center Representatives who can work from home to join the Customer Service team.

If you think that you have what it takes and can work remotely, then we are looking forward to you joining our family.

What your daily routine will look like:

• Act as an interface between the customers and the company by providing exceptional customer service and handling customers’ queries and complaints in a professional, courteous and timely manner.
• Handle, support and guide customers from start to end by providing a tailored experience. Carry out any other reasonable ad hoc duties in order to support the Customer Service department.
• Promote and sell the Company’s products and services by phone
• Generate/follow up on leads and reach sales targets

What profile the ideal candidate should have:

• Previous experience in a Customer Service position will be considered as an advantage
• Strong communication skills
• Ability to understand and convey commercial and technical issues through communication with customers
• Ability to deliver under time pressure
• Ability to prioritize and manage several activities simultaneously
• Passion for technology and learning
• Fluency in Greek and English
• Computer literate
• Availability to work evenings and weekends

Remote work is necessary until further notice. All you need is:

• Access to the Internet
• A dedicated working station with no interruptions

What we provide for your remote work:

• Laptop
• Online training and support using various cloud-based peer-to-peer software platforms
• Online continuous learning education through e-Learning courses

What we offer:

• Free home Internet and Mobile services
• Provident Fund
• Medical Fund
• Paid Annual & Sick leave
• A day off on your Birthday
• Sustained training and development
• A friendly professional team to support you

If you are interested in this opportunity, please visit the following link and fill-in the online job application: Call Center Representative (primetel.com.cy)

All applications will be treated in strictest of confidence. Due to the high volume of applications, only successful applicants will be contacted. Your CV will be maintained in our files for the next six months, and your qualifications will be considered for future openings.