Tech4S Group, is a fast growing and innovative service provider with Headquarters in Cyprus and a representative office in Malta. Our goal is to provide tech oriented and high-quality services enabling our clients’ growth and success.

Our team consist of IT, Marketing, eCommerce & other high calibre professionals with experience in different industries.

Due to continuous growth, we are seeking to hire a Risk Analyst to join our Risk and E-commerce Department.

Responsibilities:

• Requesting and verifying KYC documents according to internal procedures
• Performing risk detection, assessment, on various accounts
• Performing risk mitigation on accounts with low-risk activities according to internal procedures
• Escalating medium and high-risk cases to seniors
• Responding to KYC and other customers’ related tickets from Customer facing departments in a professional and timely manner
• Carrying out occasional competitor analysis and reporting valuable updates of competitor sites
• Troubleshooting transactions related issues and reporting the outcomes in a timely manner
• Filling various daily, weekly, and monthly reports upon Management request
• Reporting urgent matters such as downtime and multi-user problems to the line manager and/or respective senior
• Assisting the line manager in any ad-hoc projects linked to the Ecommerce team scope
• Always maintaining internal and external communication at professional and high standards
• Performing the assigned tasks to meet personal goals and set KPI requirements
• Sharing forged Documents and/or fraud trends to improve team knowledge and understanding of ongoing behaviours
• Providing training on mastered subjects to the team members when requested
• Working on; and delivering department’s projects not directly related to the position’s main responsibilities

Requirements:

• Demonstrated knowledge in Know Your Customer verification
• Basic familiarity with online payment systems, related regulations and/or basic understanding of AML will be considered an advantage
• Previous experience in a similar role within the high-risk merchant Industry will be considered an asset
• Good verbal and written communication skills in English
• Proficiency with Microsoft Office applications, good knowledge of Excel will be considered an advantage
• Organised, efficient and looking to succeed within a results-driven team
• Attention to detail, inquisitive nature and confident in the decision making
• Ability to work with minimal supervision
• Ability to motivate oneself in challenging conditions
• Demonstrated willingness to constantly improve
• Flexibility to work changing shift patterns, including evenings and weekends
  

Benefits:

• Breakfast items daily
• Work from Home plan
• Flexible Working Hours
• Food Allowance
• Group Medical Plan
• Annual Bonus based on Performance
• Personal Development allowance
• Referral Bonus Scheme
• 26 days Annual Leave
• Quarterly Group events
• Friday Drinks

Kindly use this link to apply:https://t4sltd.bamboohr.com/careers/156

All applications are maintained in strict confidence.
Due to high volume of CV received only successful candidates will be contacted.