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CVM Campaigns Senior Specialist (Hybrid) (6828)

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#CR57162
Τύπος: Πλήρης Απασχόληση

CareerFinders, on behalf of our client, one of Cyprus’ most well-known and respected providers of Telecommunications & Internet related services to both residential and commercial customers, we are seeking to recruit a CVM Campaigns Senior Specialist to join their growing team based in Nicosia. As a CVM Campaigns Senior Specialist, you will be responsible for the execution of marketing initiatives that drive customer engagement and retention. The CVM Campaigns Senior Specialist will work closely with team members to develop, manage and execute various commercial campaigns in a fast-paced and data-driven environment. You will ideally be educated to degree level in Business Administration, Economics, Data Analysis, Marketing or related field and will need to possess approximately 4 years of relevant CVM and/or campaigns experience, with advanced MS Excel skills. Excellent verbal and written communication skills in Greek & English are a must.

Key Duties/Responsibilities:

  • Design, execute and monitor CVM campaigns for various product segments.
  • Collaborate closely with product segment owners to define the roadmap.
  • Maintain and manage a campaigns roadmap and daily campaign operation.
  • Provide campaign reporting, analysis, and insights.
  • Perform customer behaviour analysis and create, execute and monitor marketing campaigns for retention, churn and cross sell.
  • Regularly track and manage churn process, understand trends and dynamics.
  • Monitor campaign performance on an ongoing basis and continuously optimize tactics to improve effectiveness in achieving targets.
  • Compile, maintain and deliver weekly, monthly CVM and CRM reports and presentations.
  • Perform in-depth campaign analysis to understand the effectiveness of campaigns as well as make strategic recommendations.
  • Assist to develop CRM and CVM strategy and leverage key insights and advanced analytics.
  • Review the campaign platform, communication channels, and customer touch points to provide recommendation for future enhancement and improvements.

Key Skills/Experience:

  • BSc in Business Administration, Economics, Data Analysis, Marketing or related field
  • Approximately 4 years of relevant CVM or campaigns experience or preferably working with CRM systems, data environments, and/or CVM/CRM areas.
  • Advanced MS Excel skills (able to work with large data sets).
  • Strong analytical skills.
  • Very good multitasking and organizational skills.
  • Able to handle a heavy workload under pressure with competing priorities.
  • Business awareness.
  • Fluent in English and Greek.

Key Benefits:

  • Competitive remuneration package.
  • Annual bonus scheme.
  • 13th salary.
  • Comprehensive medical insurance, life insurances and provident fund.
  • Company telecom products with free mobile and internet lines and exclusive discounts for our services with maximum monthly total value of 120 euros.
  • Opportunity for a sustainable career and continuously building skills and expertise in a dynamic technology sector.
  • Hybrid workplace model with remote work two days per week.

To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the reference number CAR6828. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.

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