IT Support Manager
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#DW57277 Τύπος: Πλήρης Απασχόληση
For one of our clients, a well-established Forex company, we’re seeking an experienced IT Support Manager
Objectives of this Role
Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
Own projects, solutions, and key responsibilities within a larger business initiative
Handle business-critical IT tasks and systems administration
Research and evaluate emerging technologies, hardware, and software
Track and maintain hardware and software inventory.
Daily and Monthly Responsibilities
Analyze department needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions
Ensure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions
Continuously analyze current process, technologies, and vendors to identify areas of improvement
Prepare cost benefits analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs
Train employees on both software and hardware, troubleshoot, and provide technical support when needed
Develop and execute disaster procedures and maintain data backups.
Skills and Qualifications
Bachelor’s degree in technology or computer science
3+ years’ experience in IT management
Experience with or knowledge of programming languages and operating systems, and other Windows-based systems), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring
Expertise in implementing, configuring, and testing solutions.
Preferred Qualifications
Proven leadership skills
Strong creative and analytical thinking
Professional certifications
Experience in the Forex Industry will be considered a plus.