Back Office Administrator
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#HM57461 Τύπος: Πλήρης Απασχόληση
Job Description
- Processes and monitors client deposits
- Investigates and processes client withdrawal requests
- Processes internal and external transfers
- Provides assistance to all departments for back office related tasks in a timely manner
- Processes/operates and monitors bonus operations
- Ensures compliance with the company’s anti-fraud policy by conducting thorough investigations
- Conducts security checks of clients via telephone, requests additional documentation and communicates with banks and processors
- Checks KYC documents and activates accounts
- Generates accurate daily net deposit reports
- Assists clients with general finance inquiries
- Provides daily screenshots of payment gateway balances for accounting reconciliation
- Carries out any further duties assigned by their line manager
- Replies to all client emails regarding account approvals and funding
- Reports any issues to Manager in line
Requirements
- University or College Degree
- Minimum 2 years experience; experience within FX industry would be considered an advantage
- Fluency in English – extra language would be considered an advantage
- Able to work in a fast paced environment
- Is process driven and gives attention to detail
- Has the ability to work 24/7 shifts
Benefits
A very competitive remuneration and benefits package is offered to all successful candidates including 13th salary and medical insurance from day one, in addition to the opportunity to work within an exciting and engaging work environment where you will be given the tools and guidance to reach your full potential.
All applications will be treated as confidential.
Applications must be made through our careers webpage: www.hfeu.com/careers