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Customer Experience Officer

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Τύπος: Πλήρης Απασχόληση

Mototrend is currently looking to recruit a Customer Experience Officer.

Mototrend, situated in Nicosia, is a well-established family owned company for over 22 years. At Mototrend, selling and servicing Ferrari and Lotus cars isn’t a job. It’s our passion!!

Objectives

  • Develop and oversee the customers journey with focus on the actual experience at Mototrend’s premises, as well as on dedicated events.
  • Plan marketing initiatives and events to support customers acquisition and loyalty management. Update CRM with related activities.
  • Understand and monitor digital marketing activities and digital and social media marketing campaigns.

Prerequisites

  • At least 5 years of experience in the luxury segment within any industry
  • Demonstrates a strong focus on customer satisfaction and exceptional customer service
  • Displays a passionate, enthusiastic and determined attitude
  • Possesses proficiency in the English language. (Knowledge of Russian language is a plus)
  • Exhibits strong interpersonal and communicate skills
  • Demonstrates excellent proficiency in MS Office applications

Applicants should send their CV’s to auto@mototrend.com.cy

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