Closing Date: 30/11/2023

The Cyprus Institute (CyI) is a European non-profit Science and Technology oriented Educational and Research Institution based in Cyprus and led by an acclaimed Board of Trustees. The research agenda of the CyI is pursued at its five Research Centres: The Computation-based Science and Technology Research Centre (CaSToRC), the Science and Technology in Archaeology and Culture Research Centre (STARC), the Energy Environment Water Research Centre (EEWRC), the Climate and Atmosphere Research Centre (CARE-C), and the Science and Technology Driven Policy and Innovation Research Centre (STeDI-RC). Considerable cross-centre interaction is a characteristic of the Institute’s culture.

The Cyprus Institute invites applications for an IT Officer to join our Team. The successful candidate will be responsible to contribute in the coordination of general IT support and the development of suitable IT solutions to deliver a professional high-quality service level within the Institute.

The initial period of the appointment will be for a duration of one year with the possibility of renewal, depending on performance and availability of funds. An internationally competitive remuneration package will be offered, which is commensurate with the level of experience of the successful candidate.

Responsibilities/activities to be involved in:

• Configures, manages and monitors the following areas:

• Windows Microsoft AD (DNS, DHCP, Group Policies, Radius, etc)
• VMware vSphere
• Microsoft 365 Products
• Linux Servers
• Security Systems (Antivirus, Email Filtering, SSL, Vulnerability Assessment Tools, etc)
• Network Infrastructure (advantage)

• Oversees and mentors 1st Level Support team members.
• Regularly monitors and oversees the performance of servers, including software and hardware, to ensure they are operating at an optimum level.
• Installs and configures computer hardware operating systems and applications.
• Diagnoses and troubleshoots technical issues.
• Provides support with escalated help desk requests.

• Advises on available technologies that can improves efficiency and effectiveness of the CyI operational objectives.
• Consults with users, management, vendors, and technicians to assess computing needs and information system requirements, suggests solutions and specifies the technology suited to meet those needs.
• Provides project management support during development or upgrade of Information Systems and assists with the acceptance procedures.

• Evaluates project deliverables and prepares progress reports for the Institute’s IT projects.
• Trains the Institute personnel on the use of applications and prepares user manuals as necessary.
• Contributes in the development of relevant IT policies and procedures to be followed by staff members.
• Produces and updates IT documentation.

Required Qualifications

• Bachelor degree in Computer Science, Computer Engineering, Information Technologies or other directly related field
• At least 3 years of relevant experience
• Experience in managing Linux and Windows Servers.
• Administration experience in VMWare.
• Working knowledge of overall IT infrastructure and related technologies and standards.
• Experience in administering Office 365.
• Demonstrated strong problem solving, analytical and organizational skills.
• Demonstrated ability to work independently with no supervision.
• Ability to multitask and changing priorities in a high-pressure work environment.
• Attention to detail.
• Customer service-oriented approach.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Fluency in English is required.

Preferred Qualifications

• Master’s degree in Computer Science, Information Systems, Computer Engineering or other related field

Application

For full consideration, interested applicants should process their application at The Cyprus Institute Exelsys Platform (https://bit.ly/3HDLRTw) based on the instructions given. Applicants should submit a curriculum vitae including a short letter of interest, [list of publications] and a list of two (2) referees (including contact information) (all documentation should be in English and in PDF Format). For further information, please contact Mr. Petros Ioannou (p.ioannou@cyi.ac.cy). Please note that applications which do not fulfill the required qualifications and do not follow the announcement’s guidelines will not be considered.

Recruitment will continue until the position is filled.

The Cyprus Institute is an Equal Opportunities Employer certified from the Cypriot Ministry of Labor and also an HRS4R accredited Institution that adheres to the European Commission’s “Charter & Code” principles for recruitment and selection.

Contact person: Mr. Petros Ioannou

Reference number: CYI_ITO_23_12