Senior IT Support Officer (Nicosia)
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#ED60953 Τύπος: Πλήρης Απασχόληση
The Ermes Group, the largest and most diversified retail organization in Cyprus, member of the CTC Group, seeks to recruit a Senior IT Support Officer in Nicosia.
Main Responsibilities
- Monitor, manage and administer:
- Windows Servers, Active Directory and related services
- SAN and NAS storage devices
- Microsoft Hyper-V and VM-Ware virtualization platforms
- Backup and recovery services
- Network equipment
- Microsoft cloud services. (Office 365 Platform and Azure)
- Ensure the security of IT Services and Infrastructure
- Ensure the efficient functionality of all IT hardware equipment and diagnose and troubleshoot technical issues
- Overview and administer ticketing system
- Develop and update existing technical documentation
- Provide support to end-users
- Offer any other related services as requested
Skills and Qualifications
- Bsc/BA in Computer Science, Information Systems or other relevant field
- At least 3 years of experience in a similar position.
- Physical and virtual servers experience
- Strong knowledge in Windows and Active Directory management
- Ability to prioritize, organize, analyze and solve problems
- Knowledge and ability to deploy solutions based on both current trends and capabilities, as well as mainstream forms/providers
- Multitasking and able to work under pressure with good communication skills
- Team player
What we offer:
A competitive remuneration package is offered which includes, among others:
- Monthly salary based on qualifications and experience
- 13th salary
- Provident fund
- Discount card for all CTC Group stores
- Paid maternity, paternity & sick leaves
- Life & personal accident insurance
- Continuous training and development
- Professional experience in a dynamic and enjoyable working environment
As part of our commitment to protect your personal data, please submit your application and CV via our website http://www.ctcgroup.com/careers by 09/12/2023. Only shortlisted candidates will be contacted.
All applications will be handled with the utmost confidentiality.