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Senior IT Support Officer (Nicosia)

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#ED60953
Τύπος: Πλήρης Απασχόληση

The Ermes Group, the largest and most diversified retail organization in Cyprus, member of the CTC Group, seeks to recruit a Senior IT Support Officer in Nicosia.

Main Responsibilities

  • Monitor, manage and administer:
    • Windows Servers, Active Directory and related services
    • SAN and NAS storage devices
    • Microsoft Hyper-V and VM-Ware virtualization platforms
    • Backup and recovery services
    • Network equipment
    • Microsoft cloud services. (Office 365 Platform and Azure)
  • Ensure the security of IT Services and Infrastructure
  • Ensure the efficient functionality of all IT hardware equipment and diagnose and troubleshoot technical issues
  • Overview and administer ticketing system
  • Develop and update existing technical documentation
  • Provide support to end-users
  • Offer any other related services as requested

Skills and Qualifications

  • Bsc/BA in Computer Science, Information Systems or other relevant field
  • At least 3 years of experience in a similar position.
  • Physical and virtual servers experience
  • Strong knowledge in Windows and Active Directory management
  • Ability to prioritize, organize, analyze and solve problems
  • Knowledge and ability to deploy solutions based on both current trends and capabilities, as well as mainstream forms/providers
  • Multitasking and able to work under pressure with good communication skills
  • Team player

What we offer:

A competitive remuneration package is offered which includes, among others:

  • Monthly salary based on qualifications and experience
  • 13th salary
  • Provident fund
  • Discount card for all CTC Group stores
  • Paid maternity, paternity & sick leaves
  • Life & personal accident insurance
  • Continuous training and development
  • Professional experience in a dynamic and enjoyable working environment

As part of our commitment to protect your personal data, please submit your application and CV via our website http://www.ctcgroup.com/careers by 09/12/2023. Only shortlisted candidates will be contacted.

All applications will be handled with the utmost confidentiality.

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