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Client Funding Officer

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#XS65064
Τύπος: Πλήρης Απασχόληση

XS is a licensed fast-growing Multi-Asset CFD Broker, looking to hire a dynamic Client Funding Officer to join our team of experts!

XS has received numerous awards such as the “Best Multi-Asset Broker” from the Forex Traders Summit Dubai 2023, the “Global Broker of the Year” and the “Best Multi-Asset Broker in Asia” from the Traders Fair Awards in Vietnam 2023.

The Company maintains a positive and friendly atmosphere and is building a solid team with high-level professionals. As the company expands, our talented employees will have many growth opportunities and exciting benefits.

Responsibilities:

  • Assisting with client withdrawals based on the Company’s thresholds
  • Assisting with the processing and monitoring of deposit failures and resolving any PSP errors
  • Assisting with the processing of payments through online banking systems of Banks and PSPs and ensuring that Payment Gateways are active and working properly
  • Follow client’s funding requests in accordance with the Company's policies and procedures
  • Assisting the Head of the Department with overviewing, checking, and executing client’s deposits into the Company's relevant systems and platforms
  • Assisting with the reconciliation of payment transactions
  • Assisting with the effective implementation of Know your Client (KYC) procedure to all potential and existing Clients as may be required from time to time
  • Assisting the Head of the Department in collecting the required information for the preparation of various regulatory reports related to the payments department
  • Assisting the Head of the Department in resolving internal and external queries in a timely and professional manner
  • Identifying and enhancing internal procedures, systems, and controls
  • Communicating with other internal departments
  • Taking initiative and communicating clearly to meet the department’s goals

Requirements:

  • University degree in economics/finance/business or in a related field (preferable but not a must)
  • Previous experience in a similar role
  • Fluent in English – written and verbal (additional language will be a plus)
  • Computer literate – very good knowledge of Microsoft Office Excel and Word
  • Able to work in a high-pressure environment and on tight deadlines
  • Excellent organizational skills

Our offer:

  • Work within a fast-growing and dynamic organization
  • Friendly, positive, and professional team of experts
  • Diverse and multicultural environment
  • Full-time employment
  • 17 Days Annual Leave in the first year, 19 Days after 1 year of employment, and 21 Days after 2 years.
  • Welfare Bonuses
  • Birthday Bonus

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Note: We wish to thank all applicants for their interest, however, due to the high number of applications, only shortlisted candidates will be contacted.

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