Client Funding Officer
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#XS65064 Τύπος: Πλήρης Απασχόληση
XS is a licensed fast-growing Multi-Asset CFD Broker, looking to hire a dynamic Client Funding Officer to join our team of experts!
XS has received numerous awards such as the “Best Multi-Asset Broker” from the Forex Traders Summit Dubai 2023, the “Global Broker of the Year” and the “Best Multi-Asset Broker in Asia” from the Traders Fair Awards in Vietnam 2023.
The Company maintains a positive and friendly atmosphere and is building a solid team with high-level professionals. As the company expands, our talented employees will have many growth opportunities and exciting benefits.
Responsibilities:
- Assisting with client withdrawals based on the Company’s thresholds
- Assisting with the processing and monitoring of deposit failures and resolving any PSP errors
- Assisting with the processing of payments through online banking systems of Banks and PSPs and ensuring that Payment Gateways are active and working properly
- Follow client’s funding requests in accordance with the Company's policies and procedures
- Assisting the Head of the Department with overviewing, checking, and executing client’s deposits into the Company's relevant systems and platforms
- Assisting with the reconciliation of payment transactions
- Assisting with the effective implementation of Know your Client (KYC) procedure to all potential and existing Clients as may be required from time to time
- Assisting the Head of the Department in collecting the required information for the preparation of various regulatory reports related to the payments department
- Assisting the Head of the Department in resolving internal and external queries in a timely and professional manner
- Identifying and enhancing internal procedures, systems, and controls
- Communicating with other internal departments
- Taking initiative and communicating clearly to meet the department’s goals
Requirements:
- University degree in economics/finance/business or in a related field (preferable but not a must)
- Previous experience in a similar role
- Fluent in English – written and verbal (additional language will be a plus)
- Computer literate – very good knowledge of Microsoft Office Excel and Word
- Able to work in a high-pressure environment and on tight deadlines
- Excellent organizational skills
Our offer:
- Work within a fast-growing and dynamic organization
- Friendly, positive, and professional team of experts
- Diverse and multicultural environment
- Full-time employment
- 17 Days Annual Leave in the first year, 19 Days after 1 year of employment, and 21 Days after 2 years.
- Welfare Bonuses
- Birthday Bonus
Follow us on social media:
- LinkedIn: https://www.linkedin.com/company/xscomglobal
- Facebook: https://www.facebook.com/xscomglobal
- Instagram: https://instagram.com/xscomglobal
Note: We wish to thank all applicants for their interest, however, due to the high number of applications, only shortlisted candidates will be contacted.