English VIP Account Manager
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#BR65727 Τύπος: Πλήρης Απασχόληση
As English VIP Account Manager you will be responsible for retention of VIP customers and increase of their lifetime value.
Requirements:
- Fluent English Language is a must;
- Multitasking and time-managing;
- Productivity and flexibility;
- 2+ years’ experience in Gambling business;
- 1+ experience in portfolio managing;
- Comprehension of Casino, Sportsbook and Live Casino products.
Main responsibilities:
- Being able to search and find for solutions of customers’ issues;
- Be patient & have negotiation skills;
- Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs;
- Comprehension of Casino, Sportsbook and Live Casino products;
- Monitor customers’ performance & behaviour in order to evaluate bonus crediting;
- Ensure that products’ compliance is being followed according to relevant regulations;
We offer:
- Competitive salary and a generous bonus scheme;
- Working in a dynamic European company;
- 24 workdays of paid vacation;
- Friendly team;
- Sunny, spacious office close to a metro station;
- Lots of opportunities for education and development within the company.
If you are interested please send your CV to keyrouz.n@brainrocket.com.