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English VIP Account Manager

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#BR65727
Τύπος: Πλήρης Απασχόληση

As English VIP Account Manager you will be responsible for retention of VIP customers and increase of their lifetime value.

Requirements:

  • Fluent English Language is a must;
  • Multitasking and time-managing;
  • Productivity and flexibility;
  • 2+ years’ experience in Gambling business;
  • 1+ experience in portfolio managing;
  • Comprehension of Casino, Sportsbook and Live Casino products.


Main responsibilities:

  • Being able to search and find for solutions of customers’ issues;
  • Be patient & have negotiation skills;
  • Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs;
  • Comprehension of Casino, Sportsbook and Live Casino products;
  • Monitor customers’ performance & behaviour in order to evaluate bonus crediting;
  • Ensure that products’ compliance is being followed according to relevant regulations;


We offer:

  • Competitive salary and a generous bonus scheme;
  • Working in a dynamic European company;
  • 24 workdays of paid vacation;
  • Friendly team;
  • Sunny, spacious office close to a metro station;
  • Lots of opportunities for education and development within the company.

If you are interested please send your CV to keyrouz.n@brainrocket.com.

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