Guest Service Agent
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#AH67302 Τύπος: Πλήρης Απασχόληση
VACANCY : Guest Service Agent
Aphrodite Hills Resort, Europe’s multi-awarded destination and one of the must-visit resorts in the world, is looking for a passionate candidate to join the Rentals Team (Luxury Villas and Exclusive Apartments).
If your qualifications and abilities match the points below JOIN US.
Responsibilities:
- Meet and greet guests.
- Escorting guests to their accommodation property and explain all the essential information.
- Provide customers with quotes and product knowledge.
- Respond to internal and external enquiries via email, phone and face-to-face
- Manage customers order entries.
- Maintain a database that comprises customers’ details, reservation dates, and other essential information.
- Manage and update guests and Tour Operator bills
- Perform general administration tasks.
- Works closely with all members in Front Desk and other departments.
Requirements and Qualifications:
- At least 2 years’ experience in a customer service position
- Excellent Communication skills
- Extensive experience using MS office software
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Excellent knowledge of English language (Russian or any other language will be considered as an advantage).
- Excellent organization and strong communication skills
- Be flexible with working hours.
- The candidates must have driving license
Benefits:
- Permanent all year around position.
- 5 days a week (40 hours/2 offs per week)
- Competitive compensation package which includes 13 salaries
- Complimentary Lunch
- Provident Fund
- Medical Fund
- Opportunities for career development and growth within the company
- Discounts for all outlets/restaurants and accommodation on Resort
Applications:
Interested candidates must apply to the Human Resources Department by sending their CV at vacancies@aphroditehills.com
All applications will be treated as strictly confidential.