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Guest Service Agent

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#AH67302
Τύπος: Πλήρης Απασχόληση

VACANCY : Guest Service Agent

Aphrodite Hills Resort, Europe’s multi-awarded destination and one of the must-visit resorts in the world, is looking for a passionate candidate to join the Rentals Team (Luxury Villas and Exclusive Apartments).

If your qualifications and abilities match the points below JOIN US.

Responsibilities:

  • Meet and greet guests.
  • Escorting guests to their accommodation property and explain all the essential information.
  • Provide customers with quotes and product knowledge.
  • Respond to internal and external enquiries via email, phone and face-to-face
  • Manage customers order entries.
  • Maintain a database that comprises customers’ details, reservation dates, and other essential information.
  • Manage and update guests and Tour Operator bills
  • Perform general administration tasks.
  • Works closely with all members in Front Desk and other departments.

Requirements and Qualifications:

  • At least 2 years’ experience in a customer service position
  • Excellent Communication skills
  • Extensive experience using MS office software
  • Multitasking and time-management skills, with the ability to prioritize tasks.
  • Excellent knowledge of English language (Russian or any other language will be considered as an advantage).
  • Excellent organization and strong communication skills
  • Be flexible with working hours.
  • The candidates must have driving license

Benefits:

  • Permanent all year around position.
  • 5 days a week (40 hours/2 offs per week)
  • Competitive compensation package which includes 13 salaries
  • Complimentary Lunch
  • Provident Fund
  • Medical Fund
  • Opportunities for career development and growth within the company
  • Discounts for all outlets/restaurants and accommodation on Resort

Applications:

Interested candidates must apply to the Human Resources Department by sending their CV at vacancies@aphroditehills.com

All applications will be treated as strictly confidential.

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