Tio markets is a fast growing and ambitious company headquartered in Cyprus, Limassol that provides access to global financial markets through our online trading platform.

An opportunity exists to join our team as a Conversion Account Manager (Arabic Speaker). If you are a high-caliber individual then we want to hear from you.

Job description

Main duties and responsibilities of the role:

• Generating and developing trading clients from new leads.
• Maintaining a high volume of client contact via phone, chat, and email.
• Promoting the company’s products and services in an effective and efficient manner.
• Providing training to clients on the company’s products and trading systems.
• Meeting daily, weekly and monthly targets set by the company.
• Meeting company’s KPIs.
• Actively following up on queries and providing feedback to customers ensuring that the clients receive the best level of service.
• Demonstrate the ability to interact and cooperate with colleagues, build trust, communicate effectively, drive execution, solve problems creatively and demonstrate integrity.
• Adhering to all company’s policies and procedures, ensuring that all relevant compliance obligations are met and are in line with the relevant authority requirements.

Key Attributes

• Business fluency in English and Arabic
• Previous experience required.
• Knowledge of financial markets.
• Highly competitive nature, with a desire for fast career progression.
• Money-driven, enthusiastic, dynamic and self-motivated with strong sales skills.
• Customer support oriented.
• Excellent organizational and time management skills.
• Deliver exceptional results and have the ability to work under pressure in a fast-paced environment.
• Strong negotiation skills and ability to close deals.
• Ability to work independently as well as within a team in a highly professional manner.
• Additional languages will be considered an advantage.

We offer

• Attractive remuneration package depending on qualifications and experience.
• 21 days annual leave.
• Professional team and friendly atmosphere.
• Full health care after the end of probationary period.
• Participation in the employee’s provident fund scheme upon completion of the probationary period.

If interested please can you send your CV to careers@tiomarkets.com