Technical Operations Officer
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#IF68218 Τύπος: Πλήρης Απασχόληση
ISX Financial EU Plc is an authorized Electronic Money Institution licensed by the Central Bank of Cyprus. We offer a range of financial services, including payments, issuance of electronic money, IBAN addressable stored value accounts, and KYC identity verification services to eCommerce merchants, regulated sector businesses, and consumers.
At ISX Financial EU Plc, we take pride in operating a sophisticated and patented anti-money laundering and anti-fraud system that provides real-time transactional security to our business and retail customers. Our platform detects AML issues currently in focus by regulators, ensuring compliance and security.
As part of the ISX Financial Group of companies, we deliver technology and financial services to our customers through our in-house developed platforms. With over 150 staff spread across our global offices in Australia, Cyprus, Lithuania, the United Kingdom, Netherlands, USA, Israel, and Malta, we maintain a strong presence worldwide.
Responsibilities:
Serve as the liaison between the front line and back-office operations
Oversee the daily activities of the operations staff to ensure that all transactions are processed accurately and in a timely manner
Ensure that all operational procedures are followed and that compliance with regulatory requirements is maintained
Prepare reports on the department’s activity and submit them to senior management
Assist in the development and implementation of new policies and procedures
Train new employees in the operation of the department
Handle customer inquiries and complaints in a professional and efficient manner
Investigate and resolve any discrepancies that may arise
Perform quality control checks on departmental output
Maintain up-to-date knowledge of banking regulations
Participate in departmental planning and budgeting exercises
Requirements:
Strong Communication skills
Strong attention to details
Strong Problem-solving skills
Experience with data analysis and reporting
Working experience in finance, or related field
Excellent analytical and problem-solving skills
Ability to multitask and prioritize in a fast-paced environment
Preferred Requirements:
Experience developing and implementing new operational processes
Working knowledge of banking compliance regulations
Bachelor’s degree in Information technology, business, accounting, finance, or related field
Benefits:
Private health insurance plan fully sponsored by the company from day one
21 days of Annual Leave (reaching up to 30 days per year based on years’ service)
Birthday leave
Happy hour every Friday
Benefits card with exclusive discounts to shops, restaurants, private school etc
Sports Benefit participation scheme ( Platinum Package)
Employee Referral bonus
Internal cafeteria with barista, unlimited snacks, fruits, drinks
Performance Bonus
Gaming Corner
How to Apply:
Apply to careers@isxfinancial.com with a full copy of your CV quoting “Technical Operations Officer”.