CALL CENTER REPRESENTATIVE – sKash LTD

Skash Ltd, a rapidly growing company in the financial sector is looking for an enthusiastic candidate to join the Cyprus team at the position of the Call Center Operator. We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers, keeping customer satisfaction at the core of every decision and behaviour.

If your qualifications and abilities match the below requirements, you are an outgoing team player who can share a vision, you are seeking a full -time position with possibilities for development, then join us!

Key Duties & Responsibilities:

• Provide support to customers seeking clarifications on the APP.
• Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
• Respond professionally to customer inquiries
• Manage inbound and outbound calls in a timely manner
• Assist customers via telephone and other support channels
• Provide information to customers by explaining procedures and answer questions

Requirements - Knowledge, Skills and Abilities:

• Excellent communication skills
• Native Greek speaker
• Very good knowledge of English language
• Excellent problem-solving capabilities
• Ability to work in a team
• Punctual, hardworking, and reliable
• Service oriented professional, with attention to detail

The position is for full time employment, 5 times 8 hour shifts. a total of per week 40 hours total. The candidate will work in shifts that start at 07:00 and finish at 23:00 Mon-Sun. Night shifts are not required.

Interested candidates please send your CV to hr@skash.com