Networking & Security Support Engineer
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#DB70798 Τύπος: Πλήρης Απασχόληση
Demstar Business Solutions Ltd, a well-established provider of technology solutions and services in Cyprus, is seeking a talented Networking & Security Support Engineer to join their high-caliber professional team in Nicosia.
The successful candidate will become a member of the Networking and Security Team and will be dealing with the IT Networking & Security Solutions promoted by the company, focusing on the design, implementation, and support of such solutions.
Main Responsibilities
- Be a member of the Networking & Security team, under the supervision of the Team’s Leader
- Implementing and supporting IT networking and security solutions
- Collaborating with the Engineering Manager, Networking & Security Team Leader, and team members to address N&S projects and support tasks
- Working as a member of the Networking & Security Engineering Team, having the responsibility of addressing and processing the daily support calls from our customers, providing support services, resolving problems, and providing solutions to customer calls
- Contributing positively to the working environment by showing a creative team culture
- Be positive to follow continuous training and development path, contributing to the achievement of partner-specific and networking /security-related professional certifications
- Participating in the study and evaluation of new networking and security-related products and solutions
- Troubleshoot and resolve networking and security issues, ensuring minimal downtime for clients
- Troubleshooting and support knowledge for wireless solutions is highly desirable
- Monitor networking performance and security alerts, taking proactive measures to prevent potential issues
- Provide technical support and guidance to clients, both on-site and remotely, ensuring high levels of customer satisfaction
- Stay up-to-date with the latest industry trends, technologies, and best practices in networking and security solutions
Requirements
- A degree in Computer Engineering, IT Networks & Security, or in any Information Technology related field
- Holder of at least one network-related certification like CCNA is highly desirable
- Knowledge or even basic experience with networking & security vendors like HPE Aruba, Cisco, Checkpoint, Fortinet, Palo Alto will be considered an advantage
- Experience or at least basic knowledge of the below is required:
- Network Protocols (such as TCP/IP, DNS, DHCP, SNMP)
- Operating Systems
- Security Tools and Solutions
- Cisco Switches and Routers
- Aruba Switches and Wireless
- Firewall solutions implementation & support
- Proficiency in networking troubleshooting tools and techniques
- Familiarity with cybersecurity frameworks and standards
- Excellent communication skills and ability to explain technical concepts to non-technical users
- Strong analytical and problem-solving skills with a proactive approach to identifying and addressing potential issues
- Ability to work independently and manage multiple tasks in a fast-paced environment
- Willingness for continuous learning and personal development
- Excellent oral and written communication skills in both Greek and English languages
Remuneration
A very attractive and competitive remuneration package will be offered to the successful candidate, according to qualifications and applicable experience including:
- Annual Gross Salary up to €30.000 per annum (payable in 13 salaries)
- Discretionary yearly bonus based on personal and the company’s performance
- Provident Fund with a profit-sharing deposit every year subject to annual profitability results
- Working hours 8:15 – 17:30 (Monday – Thursday) and 8:15 – 13:00 on Fridays
- Flexible/hybrid working arrangements
- Opportunities for professional growth, career development, and expansion of knowledge
- Professional, international, and friendly environment
Applications:
All applications will be treated with the strictest confidentiality. If you are interested in applying for this position, kindly send your CV to Vacancies@Demstargroup.com quoting the job title in the subject line, no later than Thursday, 15th of August 2024.