Customer Service Specialist / Manager - A luxurious, world-renowned, fashion brand - Nicosia, Cyprus
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#RH71583 Τύπος: Πλήρης Απασχόληση
Our Client:
Our client is a company with the rights sell and distribute an established, luxurious, world-renowned, fashion brand in Cyprus.
Position:
On their behalf we are looking to recruit a Customer Service Specialist / Manager
Responsibilities:
The successful candidate will be reporting to Director/Owners of the Company, and will deal among other with the following activities:
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Direct and daily contact with important customers, guaranteeing adequate assistance, especially for product changes and replenishments.
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Interface with the Credit and Logistics departments for payment processing and shipment monitoring.
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Interface with the sales team for customer management.
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Management of the order flow: order entry into the systems, portfolio verification activities, generation of supply orders to production.
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Control of price lists, commercial conditions, discounts, returns, commissions, market labels, direct import flows.
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Preparation of reporting files.
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Contact and support to the sales network: shipment of samples and sales guides.
Qualifications / Skills / Experience:
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Holder of Economic Degree or similar.
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Previous experience of at least three to five years in Customer Service roles.
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Coming from the fashion industry.
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Excellent knowledge of English.
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Excellent analytical skills and skills in the use of Excel.
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Very good interpersonal / customer service skills and commercial acumen.
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Ability to travel.
Location:
The position is for the Client's offices in Nicosia.
Remuneration:
A competitive remuneration package will be offered to the successful candidate, according to qualifications and experience.
TO APPLY CLICK HERE
All applications are considered strictly confidential.