We are looking for a Romanian VIP Account Manager who will be responsible for retention of VIP customers and increase of their lifetime value.

Requirements:

• Proficiency in English and Romanian both written and spoken
• Proactive person with good support / sales skills
• Strong communication and negotiation skills
• Attention to details
• Previous experience will be considered as an advantage

Duties and Responsibilities:

• Being able to search and find for solutions of customers’ issues
• Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs
• Monitor customers’ performance & behaviour in order to evaluate bonus crediting
• Ensure that products’ compliance is being followed according to relevant regulations
• Previous experience as a Sales agent will be considered as an advantage

We offer excellent benefits:

✔️ Competitive salary and attractive bonus scheme
✔️ Working in a dynamic International company
✔️ Ability of career and professional growth within the company
✔️ Social benefits and team buildings
✔️ Sunny, spacious office

If you are interested, send your CV to keyrouz.n@brainrocket.com