We are looking for a Portuguese VIP Account Manager who will be responsible for retention of VIP customers and increase of their lifetime value.

Requirements:

• Proficiency in English and Portuguese both written and spoken
• Proactive person with good support / sales skills
• Strong communication and negotiation skills
• Attention to details
• Previous experience will be considered as an advantage

Duties and Responsibilities:

• Being able to search and find for solutions of customers’ issues
• Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs
• Monitor customers’ performance & behaviour in order to evaluate bonus crediting
• Ensure that products’ compliance is being followed according to relevant regulations
• Previous experience as a Sales agent will be considered as an advantage

We offer excellent benefits:

• Competitive salary and attractive bonus scheme
• Working in a dynamic International company
• Ability of career and professional growth within the company
• Social benefits and team buildings
• Sunny, spacious office