IT Support Officer
Κατηγορία:Πληροφορική/Υπολογιστές, Καζίνο / iGaming - Sports Betting
Πόλη:Λεμεσός
Wiztech Ltd
Πληροφορική
Are you tech-savvy and passionate about solving problems? Wiztech Ltd is looking for an IT Support Officer to join our innovative, growing team! 🌱
✨ What We Offer:
🌅 Modern Office with a Sea View – because who doesn’t want to work with a view?
🍎 Fresh Fruits at the Office – stay healthy while you work!
💸 Employee of the Month bonus – €500 to reward your hard work!
📲 100 EUR on Wolt credits – grab your favorite meal on us!
🎉 Referral Programs & Yearly Bonus – €500 when you refer great talent and an annual bonus to top it off!
🏥 Comprehensive Medical Insurance for peace of mind.
⏰ Working Hours: Monday-Thursday 9:00 am - 18:00 pm, and Friday 9:00 am - 15:00 pm – early Fridays for a longer weekend!
What You’ll Do:
Helpdesk Support 🛠️: Assist users with requests via Jira, troubleshoot hardware/software issues, and escalate complex issues to the IT Manager.
Troubleshooting 🔍: Diagnose and resolve tech issues for operating systems, networks, and hardware.
System Monitoring 📡: Monitor network performance, conduct routine system checks, and ensure smooth operations.
Installation & Configuration 💻: Set up desktops, laptops, and mobile devices, ensuring they’re secure and up to date.
User Account Management 🔐: Manage user accounts, reset passwords, and ensure proper access to resources.
Documentation 📝: Keep detailed records of support activities and create user guides for common issues.
Data Backup & Recovery 💾: Ensure backups are running smoothly and help with data recovery when needed.
Asset Management 🖨️: Track and manage IT assets, replacing or upgrading hardware as necessary.
📍 Location: Limassol, Cyprus
Interested?
Send your CV to HR@wiztechgroup.com and become part of a dynamic team where anything is possible! 💻🌟
Apply today!