IT Support Officer
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#WL74003 Τύπος: Πλήρης Απασχόληση
Are you tech-savvy and passionate about solving problems? Wiztech Ltd is looking for an IT Support Officer to join our innovative, growing team! 🌱
✨ What We Offer:
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🌅 Modern Office with a Sea View – because who doesn’t want to work with a view?
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🍎 Fresh Fruits at the Office – stay healthy while you work!
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💸 Employee of the Month bonus – €500 to reward your hard work!
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📲 100 EUR on Wolt credits – grab your favorite meal on us!
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🎉 Referral Programs & Yearly Bonus – €500 when you refer great talent and an annual bonus to top it off!
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🏥 Comprehensive Medical Insurance for peace of mind.
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⏰ Working Hours: Monday-Thursday 9:00 am - 18:00 pm, and Friday 9:00 am - 15:00 pm – early Fridays for a longer weekend!
What You’ll Do:
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Helpdesk Support 🛠️: Assist users with requests via Jira, troubleshoot hardware/software issues, and escalate complex issues to the IT Manager.
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Troubleshooting 🔍: Diagnose and resolve tech issues for operating systems, networks, and hardware.
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System Monitoring 📡: Monitor network performance, conduct routine system checks, and ensure smooth operations.
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Installation & Configuration 💻: Set up desktops, laptops, and mobile devices, ensuring they’re secure and up to date.
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User Account Management 🔐: Manage user accounts, reset passwords, and ensure proper access to resources.
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Documentation 📝: Keep detailed records of support activities and create user guides for common issues.
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Data Backup & Recovery 💾: Ensure backups are running smoothly and help with data recovery when needed.
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Asset Management 🖨️: Track and manage IT assets, replacing or upgrading hardware as necessary.
📍 Location: Limassol, Cyprus
Interested?
Send your CV to HR@wiztechgroup.com and become part of a dynamic team where anything is possible! 💻🌟
Apply today!