Front Office Manager - Alexander the Great Hotel
Κατηγορία:HORECA - Ξενοδοχεία/Εστιατόρια/Καφετέριες, Εξυπηρέτηση Πελατών, Τουριστικά και Ταξιδιωτικά
Πόλη:Πάφος
KANIKA HOTEL MANAGEMENT LTD
Τουρισμός και Φιλοξενία
Kanika Hotels & Resorts has built its reputation as a leader in hospitality design over the past 49 years. Our consistent stream of awards reflects our commitment to innovative infrastructure and talent development. We owe our success to our dedicated team and are always eager to welcome new members.
As the Front Office Manager, you will create the first impression for our guests. Are you excited about the opportunity to welcome visitors to Cyprus and provide the exceptional hospitality our hotels are known for?
If you can inspire your team, lead by example, and take pride in your work, we would love to have you join us. You will have our full support in developing your team, and your efforts will be recognized and appreciated by our guests.
Key Responsibilities:
- Coordinate and supervise all Front Office areas: Front Desk, Reservations, and Porters Station
- Ensure high operational standards and service by trained staff
- Train front-line employees in sales techniques, including telephone reservations and upselling
- Monitor budget adherence and report fluctuations in management meetings
Qualifications and Experience:
- Hotel Management graduate with 5+ years in a 4 or 5-star hotel
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Experience with hospitality management systems (e.g., Micros, Methodos, Fidelio)
- Pleasant personality with strong communication, managerial, and problem-solving skills
- Excellent knowledge of Greek and English
- Ability to lead a team and implement innovative practices
- Capable of preparing accurate and concise reports
- EU citizen or holder of an EU work permit
The Kanika Hotels and Resorts Benefits:
- Be recognized for your hard work through our Recognition and Rewards Scheme
- Enjoy delicious meals during work hours at our KANIKAFE
- Secure your future with a provident fund after just six months
- Receive a 13th salary and an Easter bonus of 20% (pro-rated) based on Basic salary
- Benefit from 21 days of annual leave (pro-rated)
Ready to take your hospitality career to the next level and make a real impact? We’re looking for passionate professionals like you to join our team!
Don’t miss your chance—apply now and submit your CV here:
https://form.asana.com/?k=fK_0bLU4810AQDxN7xwH7w&d=6450303080948