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Information Technology (IT) Officer

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#CP75495
Τύπος: Πλήρης Απασχόληση

C. G. Papaloisou Ltd, a pharmaceutical company, partner of major international pharmaceutical companies in Cyprus, is looking to hire a qualified professional as an IT Officer based in Nicosia. The position will be reporting to the company's IT Manager.

Main Duties

  • Provide user support through ticketing system/helpdesk, ensuring timely resolution of issues.
  • Train end-users on new systems, software, and IT best practices.
  • Create comprehensive guides and documentation for common user issues. Develop clear and concise procedures for the IT Department
  • Install and configure computer hardware, software, printers, and other devices.
  • Set up new user accounts and profiles and assist with account management.
  • Troubleshoot basic server-related issues and escalate as needed
  • Assist in the monitoring of IT infrastructure, including servers, networks, and devices, to ensure smooth operations.
  • Maintain asset inventory list.
  • Participate in IT projects, including system upgrades, software deployments, and network expansions.
  • Stay informed on the latest IT trends and technologies to ensure our systems remain up to date.

Qualifications

  • Bachelor’s Degree in Information Technology or Computer Science or a related field
  • Proven experience of minimum 3 years in IT support, or a similar role
  • Proficiency in Microsoft 365 Administration
  • Experience with Azure Active Directory, including user and access management will be considered a plus
  • Strong problem-solving skills and attention to detail
  • Excellent knowledge of Greek and English language

Benefits

  • Attractive annual gross earnings including 13th salary
  • Annual productivity bonus (Bonus)
  • Provident Fund
  • Hybrid work model
  • Family business with a very good working environment
  • Opportunities for continuous learning, training and professional development

Applications

Applications will be treated confidentially. Please send your CV and letter of interest to hr@papaloizou.com by 01 December 2024. All applications will be treated confidentially.

For more information call 22-490305.

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