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NOC Support Engineer

#CC76812
Τύπος: Πλήρης Απασχόληση
Cablenet Communication Systems Plc

NOC Support Engineer

Cablenet is seeking a highly motivated and skilled individual to join our team on a full-time basis based in Nicosia as a NOC Support Engineer.

Responsibilities:

  • Responsible for the first-line support of all production systems, services, and networks following pre-defined procedures and processes to resolve issues
  • Interact with Cablenet's Engineers and Developers to troubleshoot issues
  • Responsible for creating support tickets and escalating issues to the appropriate teams for resolution as well as notifying affected groups about impacting conditions
  • Able to work any shift 24/7, including public holidays and weekends
  • Recording actions in a concise and clear manner
  • Generate reports as required by management
  • Any other related duties that will be assigned from time to time by the Employer

Qualifications:

  • University degree in Computer Science or other related fields
  • Previous experience in a similar position will be considered an advantage
  • Cisco Certified Network Associate certification will be considered an advantage
  • Problem-solving skills
  • Excellent communication skills
  • Fluent in Greek and English
  • Ambitious, dynamic, team-oriented, and social individual

We provide an appealing compensation package that includes opportunities for career advancement, all within a pleasant, dynamic, and inclusive work environment.

Here are some of the benefits provided:

  • 13th salary
  • Free Medical Insurance
  • Insurance Plan with life benefit and serious illness allowance
  • Training and Development through online platforms and on-the-job training
  • Performance-based bonus
  • Up to 25 days of annual leave
  • Paid sick leave
  • Wedding and childbirth gift
  • Free fixed and mobile services
  • We offer benefits and initiatives aimed at promoting a healthy work-life balance

Please visit Cablenet’s website Join our team - Cablenet to submit your CV by January 12th 2025. All applications will be handled with the utmost confidentiality.

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