Responsibilities:

• Ensure all dealings with guests at the spa and health club area to meet or exceed the hotel operating standards.
• Ensure all areas of the Spa are kept clean and well maintained at all time.
• Ensure compliance with all legislation governing the operation of a Spa and health club facilities.
• Ensure the health and safety of guests and employees are always paramount.
• Ensure consistent Spa experience development to ensure that innovation and uniqueness is maintained.
• Ensure that the Spa team adhere to the hotel operational and service standards.
• Ensure all spa, health club and wellness equipment are always maintained in good working order.
• Able to implement and monitor up-selling strategies to maximize spa and health club operational revenue.
• Regularly monitor all equipment for the proper functioning in the Spa and health club area to ensure maximum guest satisfaction.
• Manage spa inventory effectively, and follow hotels purchasing standards to ensure audit compliance.
• Raise store requisitions of all retail and operational items as and when required.
• To perform any other duties assigned by the SPA Manager.

Qualifications:

• Bachelor’s degree or a Diploma in Business Administration, Hotel/Hospitality Management, or a related field.
• Minimum of 3 years’ experience as a Spa Manager in a luxury hotel or a well-established Spa brand.
• Excellent computer literacy. Very good knowledge of MS Office.
• Passionate about the Spa and Fitness world.
• Willing to deliver the best service and experience to our guests.
• Demonstrated strong leadership, team, and communication skills are essential.
• Strong working knowledge of Spa and Membership software.
• Positive attitude and good communication skills.
• Excellent verbal and written communication skills in Russian and English.
• Have a high-level attention to detail.

Benefits:

• Competitive salary depending on experience.
• Continuous personal development and training opportunities.

How to apply:

• Interested applicants can submit their CV at hr@capstgeorges.com