PSP Analyst
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We are searching for an enthusiastic and committed PSP Analyst to join our dynamic team at HFM.
The ideal candidate will oversee the performance and accuracy of our payment processing systems. In this role, you will focus on transaction success rates, provider fee compliance, and reporting, ensuring seamless payment operations and strategic improvements.
Your role at HFM:
Transaction Analysis and Reporting:
- Collect, compile, and analyse transaction processing data across all payment gateways.
- Generate regular and ad-hoc reports detailing transaction success rates and identifying patterns and areas for improvement.
- Collaborate with payment providers to address discrepancies and optimise success rates.
Fee Monitoring and Compliance:
- Monitor transaction fees charged by providers, ensuring alignment with contractual agreements.
- Investigate discrepancies in fees and escalate issues as necessary.
- Maintain a comprehensive log of provider agreements and fee structures.
Performance Optimisation:
- Identify trends and recommend actionable strategies to enhance payment processing efficiency.
- Liaise with providers to implement enhancements and monitor their impact.
Cross-functional Collaboration:
- Work closely with the PSP Manager to align payment strategies with organisational goals.
- Communicate findings and improvement plans effectively to internal stakeholders.
What You Bring:
- BA/BSc in Finance, Business Administration, or a related field.
- Proven experience in payment processing, data analysis, or financial operations.
- Proficiency in data visualization tools (e.g., Excel, Tableau, Power BI).
- Strong analytical and problem-solving skills.
- Attention to detail and ability to manage multiple priorities.
- Familiarity with payment gateway operations and transaction fee structures is a must.
**We can only consider candidates that have the legal right to work within the EU, at this time.
By joining us, you can expect:
Attractive remuneration package
22 days of Annual Leave (reaching up to 30 days per year based on years’ service)
Hybrid Work Mode
Friday afternoons off in Summer (July & August)
Birthdays are always a day off!
Referral Bonus – refer a candidate we would all enjoy to work with!!
Participation in the Company’s Medical Scheme from day one!
Participation in the Company’s Group Discount Scheme
Free Gym Membership (Larnaca)
Unlimited snacks, fruits and beverages
Complimentary periodic lunches at the office
Fun team-building activities & Corporate events
Lifelong Learning Allowance plus paid Educational Leave
🌍Who is HFM?
Established Broker since 2010 | 60+ Industry Awards | over 3,500,000 Live Accounts | 300+ Employees Globally | 40+ Different Nationalities |
At HFM, our workforce is our biggest asset. For this reason, we reward our employees’ individual talent and skills, and encourage them to reach their full potential in an engaging workplace that fosters excellence.
Kick off an exceptional career with HFM and follow the path to success!
Sounds like you? Come and write the next chapter with us through our Careers website: PSP Analyst.
All applications will be treated as confidential.