Martingale Plaza Business Centre is seeking a dedicated and dynamic Business Centre Administrator to manage the evolution of our growing facility. This position offers a unique opportunity to develop with the business, transitioning from a marketing and sales focus during the initial phase to an administrative and supervisory role upon the completion of the building.

Responsibilities:

Phase 1: Marketing, Promotion, and Sales (First 2 Years)

• Collaborating with marketing teams to promote the business center and its services.
• Creating and managing promotional materials, newsletters, and social media content.
• Engaging with potential clients to communicate the center’s offerings effectively.
• Maintaining and updating a client database.
• Managing the sales process with potential clients, using CRM tools.
• Organizing open days for client engagement and onboarding.

Phase 2: Business Centre Administration (Post-Building Completion)

Administrative Support

• Managing day-to-day operations, including scheduling meetings and maintaining office calendars.
• Handling correspondence such as emails, phone calls, and client inquiries.
• Maintaining accurate records through organized databases and filing systems.

Client Relations

• Welcoming and assisting clients and visitors in a professional manner.
• Addressing client requests, complaints, or concerns promptly and effectively.
• Ensuring clients’ office or meeting space needs are met.
• Facilitating new client onboarding and orientation processes.

Office Management

• Supervising cleanliness, organization, and maintenance of the business center.
• Ordering and managing office supplies and equipment.
• Coordinating with vendors and service providers for facilities maintenance.
• Implementing and overseeing workplace health and safety protocols.

Financial Tasks

• Assisting with invoicing and billing for clients using the center's services.
• Monitoring expenses and preparing financial summaries.
• Supporting budget planning and expense tracking.

Event Coordination

• Planning and managing events, workshops, and conferences hosted by the center.
• Overseing event logistics, including catering, equipment setup, and attendee management.

Team Coordination

• Supervising receptionists, cleaning staff, and other personnel.
• Assigning tasks and monitoring team performance to ensure high service standards.

Compliance and Policies

• Ensuring the center complies with relevant laws, regulations, and internal policies.
• Maintaining confidentiality and data security for clients and the business center.

Requirements:

• A Bachelor’s degree in Business Administration, Marketing, Sales or a related field.
• At least 3 years of relevant experience in marketing, sales, or facility management.
• Strong business writing skills, including drafting professional communications, promotional materials, and reports.
• IT literacy, with proficiency in managing social media accounts, video conferencing platforms, and general office software.
• Flexibility to adapt to evolving responsibilities as the role transitions from marketing/sales to administrative management.
• Fluency in English language.
• Greek language is a plus.

We offer:

• Competitive remuneration.
• Private medical insurance.
• Welcome baby bonus.
• Birthday voucher.
• Opportunities for professional growth.