POSITION OF IT ASSISTANT

Stademos Hotels Ltd, a leading Group within the Cyprus Hospitality industry, is seeking to recruit an IT Assistant responsible for all 3 hotels (AMARA, Elysium and Mediterranean Beach Hotel).

At Stademos Hotels Ltd we consider our people our most valuable asset, which is why we only hire professionals who are passionate, enthusiastic and willing to learn.

We foster a team culture, thrive on challenges and always aim to provide our guests excellence in service, in an environment of tranquillity, well-being and hospitality at its best, where our people feel proud to belong.

We offer opportunities for future advancement and skill development through continuous training programme, both in Cyprus and abroad, while at the same time encouraging initiative and rewarding results.

DUTIES & RESPONSIBILITIES:

• Provide helpdesk administration support and computer/laptop setup, including offsite support, and serve as the first point of contact for IT support.
• Install, configure, and maintain software and hardware components of computer and network systems.
• Resolve issues via phone, in person, or remotely
• Diagnose and troubleshoot software and hardware issues in timely manner.
• Maintain and provide support on IT, telephone system, software and hardware equipment and provide resolution of related problems.
• Maintain and setup Windows/ Network Equipment.
• Liaise with third-party vendors and manage related service contracts.
• Manage the company's IT assets.
• Assist with the deployment and maintenance of security software and tools, such as firewalls, antivirus software, and intrusion detection systems.
• Assist with the development and implementation of policies and procedures related to information security and office IT administration.
• Perform user ID daily operations and IT security administration activities
• Perform regular maintenance and reporting for user ID management system
• Support user enquiries and helpdesk service
• Support periodical user profile review and audit related to system access control
• Perform internal administrative works and maintain system documentation
• Helping to install, configure and maintain the company’s IT framework
• Setting up hardware and software applications as and when required
• Providing general support for the IT department and for the company’s computer users
• Installing and maintaining various peripherals as well as installing relevant updates and patches

REQUIRED QUALIFICATIONS AND SKILLS:

• Diploma or above in IT/Computing/Computer Science or related discipline.
• At least 2 years of relevant working experience (work experience in a similar role in a financial institution is preferred).
• Problem solving ability
• Ability to handle confidential information sensitively and tactfully.
• Excellent communication skills, time management skills – able to plan, prioritize and organize.
• Fluent Greek & English
• Flexible in work times. May be required to work outside of normal office hours.

Due to work permit restrictions, only EU candidates are eligible to apply.

All applications will be treated with the strictest of confidentiality. Interested applicants should apply directly to iraklis.n@stademos.com.cy until the 28/02/2025 quoting the associated job title.

Kindly note that only successful candidates will be contacted for this position.