The Client:

Our client, OneVault, which has recently received its EMI licence from the Central Bank of Cyprus is looking to recruit a Banking Systems Support Specialist for its offices in Nicosia.

OneVault is member of Finvasia Gorup which is a global enterprise with headquarters in Chandigarh, India, offering services in 4 sectors of expertise – financial services, healthcare, blockchain and real estate.

The Position:

The Banking Systems Support Specialist will customize, maintain, and provide support the banking systems. This role will involve handling back-office banking operations, troubleshooting system issues, and assisting end users with technical problems, including software errors, network issues, and hardware failures.

Responsibilities:

1) System Customization & Maintenance:

• Customize and configure banking systems to meet business and regulatory requirements.

• Maintain, update, and optimize core banking applications and related software.

• Collaborate with vendors and internal teams for system enhancements and upgrades.

• Ensure compliance with banking regulations and security standards when implementing system changes.

2) Technical Support & Troubleshooting:

• Provide technical assistance to end users for issues related to banking software, hardware, and networks.

• Diagnose, resolve, and escalate system errors, connectivity issues, and software bugs as needed.

• Act as a liaison between end users, IT teams, and third-party service providers.

• Monitor system performance and proactively address potential failures or inefficiencies.

3) Back-Office Operations Support:

• Assist in daily banking operations, ensuring accurate transaction processing.

• Support reconciliation, reporting, and regulatory compliance activities.

• Troubleshoot operational discrepancies and provide resolution guidance.

• Develop and maintain documentation for system processes, configurations, and troubleshooting guides

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Finance, or a related field.

• Experience in banking operations and IT support, preferably within financial institutions.

• Proficiency in banking software, databases, and system administration.

• Strong troubleshooting skills for software, network, and hardware issues.

• Familiarity with cybersecurity and regulatory compliance requirements in the banking sector.

• Excellent communication and problem-solving skills.

• Ability to work under pressure and handle multiple priorities.

• Knowledge of SQL, scripting languages, or automation tools for system maintenance is a plus

Location:

Client’s Offices in Nicosia, Cyprus

Benefits:
An attractive remuneration package will be offered to the successful candidate according to qualifications and experience.

TO APPLY CLICK HERE

Apply now in strict confidence.

Only successful candidates will be contacted