#CO80855 Τύπος: Πλήρης Απασχόληση

POSITION DESCRIPTION

TITLE: Bartender
Division: F&B
Department: F&B
Reports to: Supervisor, Restaurant
Location: Cyprus

POSITION SUMMARY:

• The Bartender is responsible in completing all assigned tasks with the highest level of quality.
• They deliver products and services, exhibit guest relations through knowledge and experience in accordance with the vision, values, and objectives of the Company.

PRIMARY RESPONSIBILITIES:

• Prepares and assembles orders in sequence, with the right techniques and makes quality checks before service, ensuring City of Dreams Mediterranean standards
• Ensures that all products and services are delivered accurately and in a timely manner
• Assists in waiter, host, cashier or steward tasks if requested by the Outlet Supervisor
• Exhibits a thorough understanding of all related services and products and the ability to recommend and upsell alternatives
• Keeps the Outlet and working stations clean and organized, both at the front as well as the heart of house
• Maintains back up supplies stock for the daily operations and anticipates busy demands by reporting any shortages
• Assists with monthly inventory checks on all bar operating equipment and supplies
• Anticipates guests’ need and strives to exceed their expectations
• Recognizes, welcomes the guests, smiles and maintains visual contact with every patron, greets all regular customers by name.
• Holds a thorough knowledge of the casino and hotel layout to ensure that guest queries can be answered or referred promptly.
• Ensures high standards of personal presentation and grooming
• Attends training sessions and meetings as and when required
• Adheres to all Company policies and procedures
• Reports accidents, injuries, and unsafe work conditions to supervisors
• Carries out any other reasonable duties and responsibilities as assigned by superiors due to business requirements

KEY PERFORMANCE INDICATORS:

• Positive customer feedback
• Good knowledge of relevant products, services, and procedures
• Continuous progress of technical skills

QUALIFICATIONS:

Experience

• Minimum 1 year of experience as a bartender or similar, preferably in the Hotel industry

Education

• High School diploma
• Qualifications from a Bar tending school or similar is an advantage
• Diploma in Hospitality Management or similar is an advantage

Skills

• Knowledge of Bar related products, practices and equipment
• Excellent interpersonal and customer service skills
• Possesses strong organizational and time management skills
• Excellent command of English, Greek and other languages are highly regarded

PERSONAL COMPETENCIES:

• Attention to detail
• Achieves agreed objectives and accepts accountability for results
• Displays a high commitment to delivering results
• Displays the highest level of integrity
• Ability to maintain discretion
• Self-motivated
• Approachable

Interested candidates may send their CV via e-mail to Careers@melco-resorts.com.cy