#CO80875 Τύπος: Πλήρης Απασχόληση

POSITION DESCRIPTION

TITLE: Pit Supervisor/Inspector
Division: Gaming
Department: Table Games
Reports to: Pit Boss/Pit Manager Operations Manager Head of Table Games
Direct Reports: Dealer / Trainee Dealer
Location: COD Mediterranean

POSITION SUMMARY:
The Pit Supervisor/Inspector, ensures that all gaming operations are carried out to the highest standard of efficiency, security, and customer service in accordance with the policies and procedures of the Casino.

PRIMARY RESPONSIBILITIES:

• Supervises the games maintaining at all times the gaming procedures of the Casino
• Ensures the general tidiness of the gaming tables during operation e.g. keeps handbags off the tables and keeps score cards etc., off any part of the gaming layout
• Receives, checks and signs for cash chip floats/BJ cards upon opening gaming tables
• Requests, receives, checks and signs for fills/credits as and when required (always ensure adequate cash chip floats)
• Ensures all cash, chips and bets are clearly and audibly counted and announced in accordance with procedure
• Ensures all bets are correctly placed
• Supervises all transactions, records the cash drop and maintains an awareness of tables win/loss results
• At close of play, prepares the remaining cash chips for counting, checks and signs for same and return to casino cage
• As and when required, supervises table cash/tip counts, document and sign for same
• Shows "clean hands" in all circumstances where concealment of cash of chips could be possible and ensures that Dealers do likewise
• Ensures all documentation is legibly and accurately completed
• Performs the duties as a Dealer, Chipper as and when required
• Upon opening, ensures that necessary gaming equipment is available and in perfect working condition and upon closing, that all relevant equipment is returned
• Strictly adheres to the code of practice and code of conduct
• Is aware of the terms and conditions of employment and the disciplinary code
• Gives clear and concise commentary as necessary and ensures that Dealers give clear and concise commentary on all operations and transactions
• Accepts advice, guidance and direction given by the superiors
• Attends meetings, team briefs and on or off the job training sessions, as and when required to do so
• Makes any relevant comments to the supervisors regarding any suspicious activity noticed on the Casino floor
• Records directly for the accuracy of all transactions in the system, table inventory, players cash drop/chip hold and player averages
• Implements accurate AML procedures, Responsible Gaming and Gaming Standard Operating Procedures
• Offers quality of service to the patrons at the gaming table
• Manages conflict situations at the table and informs superiors in due time

QUALIFICATIONS:

Experience

• 4 years overall gaming experience
• Minimum 1 year in an Inspector role

Education

• Secondary-level education

Skills / Competencies

• Good knowledge of Casino Games: America Roulette, Blackjack. Knowledge of any other game is highly regarded
• Communicational English (spoken and written) is a must; any other language will be considered as a strong advantage
• Intermediate skills in Microsoft Office

PERSONAL COMPETENCIES:

• Congenial disposition and team player attitude
• Highly motivated and capable of making sound decisions in critical situations and a fast- paced environment
• Strong written and verbal communication skills
• Displays a high commitment to delivering results
• Leads others to achieve business objectives
• Achieves agreed objectives and accepts accountability for results
• Displays the highest level of integrity
• Ability to maintain discretion
• Self-motivated
• Approachable

Interested candidates may send their CV via e-mail to Careers@melco-resorts.com.cy