#DH80999 Τύπος: Πλήρης Απασχόληση

Would you like to further your career in the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
DHL Express has been recognized the #1 World's Best Workplace™ 2024 and #1 Europe’s Best Workplace™ 2024 by the Great Place to Work Institute .
Here at DHL Express Cyprus we are an employer of choice, a recognized Top Employer and specialists in providing Excellence, Simply Delivered.

We would like to inform you about a new job opportunity that has arisen in our company:

OPERATIONS MANAGER

Job Purpose
Owning the operational platform, implementation of right processes and practices across the department, work on formulating operational strategy, improve department performance, optimize productivity, hiring, retaining & developing of right talent and ensuring compliance. Act as subject matter expert by sharing expertise on operational process with internal / external stakeholders.

Principle Accountabilities:

• Manage day-to-day business of operations department by ensuring operational system, processes and infrastructure are in place.
• Enable performance and exception management, as well as, generation of new solutions and opportunities for best customer experience.
• Provide operational support to staff with proper coaching and training on subject with proper delegation of work.
• Standardize the operational processes and, ensure department KPI’s are in place and, targets are met by developing continuous improvement culture within the team.

New Vacancy

• Collaborates with team, identifies gap and assess opportunities to improve operational process for seamless business execution.
• Administer positive atmosphere within the team spirit of DHL Express.
• Drive continuous process improvement and automation mindset.
• Accelerate digitalization in line with company strategy.
• Maintain credible, professional relationship with internal, external customers, channel partners and vendors.
• Conduct periodic performance review and develop open and constructive feedback culture within the team.

Key Skills / Qualifications:

• Bachelor / Master, preferably in logistics and supply chain management.
• At least 5 years’ experience.
• Strong interpersonal skills, values and leadership capabilities.
• Excellent communication skills, both written and oral.
• People management Skills.
• Planning and organizing.
• Decision making.
• Strategic and forward thinker.
• Strong Analytical and Performance Manager Skills.
• Focus on high quality service Performance.
• Fluent on both Greek and English language.

All candidates who are interested and meet the necessary qualifications, please submit your applications, via e-mail to hr.cy@dhl.com until 11th April 2025.