Job Position: Player Assistant

Working for: Aphrodite Hills Resort Ltd

Reporting to: Golf Service Manager

Location: Aphrodite Hills Resort, Paphos

Job Summary:

The Player Assistant plays a vital role in enhancing the overall golfing experience for players. This position involves overseeing the caddy program by ensuring a smooth operation on the course. The Caddy Master is responsible for providing exceptional service to golfers, facilitating communication between players and staff, and maintaining a welcoming atmosphere.

This role is essential in providing players with the support they need to enjoy their game and maximize their experience at the golf course.

Key Duties/Responsibilities:

• Daily running of the caddy master reception, garage, hire items, bag storage and staging area.
• Manage golfers on and off the golf course whilst providing an exceptional level of customer service.
• Ensure golfers on the course and practice areas are following the course etiquette and pace of play, as per company guidelines.
• Meet and greet all clients entering the premises.
• Collaborate with internal teams to optimise the tour operators and clients experience.
• Stay up to date with the latest rates internal procedures and keep all files up to date with the relevant information.
• Handling customer complaints and passing the information to the appropriate person/s.
• Answer all phone lines into the caddy master reception using a phone managing software

Requirements and Qualifications:

• Excellent knowledge of English, spoken.
• Self-motivated, detail-oriented, and able to work independently or as part of the team.
• Some knowledge of Microsoft Office.
• Excellent verbal communication skills to provide the necessary information to both clients and colleagues.
• Strong skills involving problem solving.
• Organizational and time management skills.
• Some knowledge of Golf preferable.
• EU citizen or EU work permit holder

Benefits:

• Permanent all year around position.
• 5 days per week (2 offs)
• Competitive compensation package which includes 13 salaries
• Provident Fund
• Medical Fund
• Opportunities for career development and growth within the company
• Discounts for all outlets/restaurants and accommodation on Resort
• Complimentary Meal

Applications:

Qualified candidates must apply to the Human Resources Department by sending their CV and job opening title to vacancies@aphroditehills.com or apply via our company website link here

All applications will be treated as strictly confidential. Only shortlisted candidates will be contacted.