#SR82099 Τύπος: Πλήρης Απασχόληση

St Raphael Resort & Marina is seeking a new associate for the position of Groups Coordinator to join our growing team.

JOB OVERVIEW

The Groups Coordinator will be part of the Sales & Marketing Team and will be responsible for managing all aspects of group bookings, from initial contact through to post-departure follow-up. This role involves the proper and effective coordination of all logistics, handling of all aspects of group bookings, including inquiries, reservations, rooming lists, contracts, and on-site communication with clients, ensuring a seamless experience for groups and guests. This position plays a key role in maximizing group sales and overall revenue of the Resort while delivering exceptional service to group partners, event planners, and guests.

MAIN DUTIES AND RESPONSIBILITIES

• Serve as the main point of contact for group bookings, including corporate, social, and incentive groups.
• Handle group inquiries, proposals, and bookings efficiently and professionally.
• Coordinate with clients to gather event and accommodation requirements.
• Prepare group contracts, proposals, rooming lists, and billing proformas.
• Work closely with all departments to ensure group needs are fully met and expectations are exceeded.
• Assist with planning and execution of on-site group events or meetings.
• Handle changes, cancellations, and special requests in a timely and professional manner.
• Provide post-event follow-up and ensure guest satisfaction.
• Ensure accurate billing and payment processing for group accounts.
• Maintain detailed records of all group interactions and bookings.
• Provide as needed further administrative support to the Sales & Marketing Team.

REQUIRED QUALIFICATIONS FOR THE POSITION

Education:

• Hospitality Degree in Marketing or a relevant field of study.
• Excellent command of the Greek and English languages. Any additional language will be considered an advantage.

Previous Experience:

• At least 5 years of progressively responsible experience in the hotel sector or groups handling operations.

Other Skills:

• High level of responsibility, initiative, judgment, and decision-making within the general policies set by hotel management.
• Willingness to take on responsibilities beyond the core duties of the position.
• Strong interpersonal and communication skills for effective collaboration with clients and associates.
• Excellent organizational and time management skills.
• Friendly, reliable, pleasant personality with a high sense of professionalism.
• Proficiency in computer programs (word, excel, PMS hotel software).
• Holder of an EU passport/ID.

REMUNERATION PACKAGE

• Competitive salary and benefits package according to skills and experience.

If you are passionate about Sales & Marketing and wish to grow within a dynamic and fast-paced environment, please forward your CV to

gm@straphael.com

Applications deadline: 30th APRIL 2025

All applications will be treated with strict confidentiality. CVs and personal data will only be used for current or future employment purposes.

Only candidates who meet the above criteria will be contacted.

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