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Regus - Community Associate

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#CA01449
Type: Full time

Our mission is to enable our customers to do the best work of their lives, wherever their business takes them.
Many of the world’s leading brands, such as Google, Cisco and BMW, have grown with Regus. Every day, we help hundreds of thousands of people across the world stay flexible, and stay productive – so they can focus on doing their best work.

What makes it all work? Our People!
We achieve our outstanding results through our people. It is our customer focused people who are making business happen. They are behind out fantastic success and incredible growth.

Why join Regus as a Community Associate?

  • You have a passion for customer service and creating amazing workspace environments
  • Our career opportunities have no boundaries
  • Our people are amazing, energetic, driven, passionate and competitive – we do our best for our customers.
  • You can help change the future of the way people work

Community Associates are the guest experience specialists for our locations. From welcoming customers and guests, to supporting our center operations and sales activities, to maintaining valuable customer relationships, the Community Associates are an integral part of a team that continually works to improve our customer experience.

Key Accountabilities:

  • Ensure the customers in your community are happy – offer the best customer experience
  • Be responsible for addressing customer queries or resolving arising issues
  • Ensure your centre is always up to standard every day

Working experience, Skills & Competencies

  • 1-2 years of experience in a customer service role, ideally in multinational organisation
  • Bachelor degree in Business Administration or other
  • Fluent in English. PC literate
  • Customer oriented. Generate, build and effectively service valuable customer partnerships
  • Relationship Management. Build and maintain strong relationships with various stakeholders
  • Results driven. Meet or exceed expectations.
  • Problem solving and analysis. Actively handle problems, propose effective solutions in line with the analysed information
  • Team work. Able to contribute to a team environment towards a common goal
  • Strong communication skills
  • Passionate, Friendly, Pleasant
  • Appreciates Change / Is Flexible

Kindly send your CV and state the position you are applying to Mrs Chara Louca
email: chara.louca@regus.com 

Connect with Regus
3000 locations, 900 cities, 120 countries

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