Bet on Alfa Ltd. is a Cypriot betting company based in Nicosia. The successful candidate will need to handle queries via live chat, email, phone and other communication channels.

Duties:

• Customer support
• Ensuring customer satisfaction
• Provision of quality services with emphasis on the customer
• Assimilation of company procedures and standards
• Coordination and cooperation with other departments
• Liasing with clients and associates
• Assisting in the conduct of KYC and other compliance procedures

Desired Skills / Qualifications

• Computer literate, good capacity of Microsoft Office applications
• Good multi-tasking and organisational skills
• Good communication skills
• Good practice in kindness, patience and confidentiality
• Good knowledge of Greek and English
• Creating and maintaining effective working relationships with colleagues and associates
• Previous experience in customer service or the betting industry will be considered an additional qualification
• University diploma will be cosidered as an additional qualification

The job opening follows a 6 day shift system, including Saturday or Sunday.

Apply in confidence at: hr@betonalfa.com