KIABI - Sales Assistant
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#EA28270 Type: Full time
KIABI, France’s leading prêt-à-porter retailer with a network of over 505 shops across the world and with over 10000 employees, is looking to set-up its first store in Cyprus.
If you are an authentic and enthusiastic individual, with a passion for excellence and you are looking for a career in the fashion retail industry, KIABI might be the place for you!
We're excited to be named a ‘Great Place to Work’. We have been awarded for the 4th consecutive year by Great Place to Work in Europe and we are proud of the company culture we’ve built. We encourage the personal development of employees in their place of work and the promotion of ethical local initiatives.
We are currently looking to recruit a Sales Assistant to be based in our newest and spacious store (1250m) store in the upcoming Metropolis mall in Larnaca.
Sales Assistant
As a Sales Assistant, you will be part of a team, which is responsible to provide an exceptional customer service experience before and after sales. He/she will assist, advise customers and answer any queries they may have, from stock availability and details of special offers to a product’s price.
Main Job Responsibilities
The Sales Assistant will:
- Maintain customer satisfaction through superior service.
- Maintain a clean store and ensure that merchandise is presented in an appealing manner.
- Keep shelves fully stocked with merchandise.
- Stay up to date with merchandise, especially new products.
- Determine customer needs and wants and suggest and display these items.
- Provide product, promotion, and pricing information by clarifying customer requests, selecting appropriate information, forwarding information, and answering questions.
- Conduct inventory checks to obtain stock information; inform designated staff member of stock requirements.
- Inform customers of shop promotions to encourage purchases.
- Perform regular price audits to identify and correct price discrepancies.
- Address and resolve customer complaints in a professional manner.
- Maintain an in-depth knowledge of store items to provide advice and recommendations as needed.
- Provide support to new members of staff.
- Adhere to company guidelines and procedures.
Specifications
1. Job Specifications (key qualifications and experience of the job incumbent):
The ideal candidate should have the following qualifications and experience:
- Bachelor’s degree in Business Administration or in a related field.
- Minimum two years of experience in a similar role.
- Strong computer literacy, with excellent MS Office and software learning capabilities.
- Fluency in both Greek and English, written and spoken.
2. Person Specifications (key skills & abilities):
The ideal candidate will primarily exhibit the following skills and abilities:
- Ability to work in a fast-paced environment.
- Customer management skills.
- Strong organizational skills.
- Effective communication skills, both verbal and writing
- Exceptional customer service skills.
- Strong attention to detail.
Take the step forward! Apply for our vacancy by submitting your CV at clientjobs@cy.ey.com .
We will thoroughly screen all applications received and we will only contact the most qualified applicants for the respective vacancies.
Please note that all applications will be treated in strict confidentiality, ensuring GDPR compliance.