Megabet Plus, the largest betting company in Cyprus is looking to recruit a Customer Support Representative.

The Customer Support Representative handles customer communication, researching and resolving customer issues, using available tools. Problem solving, administering the customer’s account.

Main Responsibilities:

• Responding to calls, chats and emails to serve new and existing customerts and fullfill requests.
• Resolve any issues by clarifying the customer’s complaints.
• Ensuring all customers are satisfied to increase customer loyalty.
• Excellent customer service and complaints handling experience.

 
Qualifications:

• Bachelor Degree in Business Administration / Communications or in a related field will be considered as an advantage.
• Fluency in Greek and English is a must.
• Ability to be working in shifts, including night and weekend shifts (Working 5 days per week total of 40 hours).
• Strong written and verbal communications skills.
• Problem solving skills.
• Friendly and polite personality.

 
Package Offered

• Attractive salary (€1300-€1400 / month) aligned with your skills and experience.
• Discretionary Annual salary increases.
• Discretionary Annual Bonuses.
• 21 days annual leave.
• Monthly social events.

Applications

Interested candidates are encouraged to share their CVs latest by 21/12/21. Please note that due to high volumes of applications received only shortlisted applicants will be responded to.