We’re looking for a creative, analytical, energetic and data-driven CRM Specialist to help build the CRM function and shape our customer communication.The role will partner cross-functionally with Marketing and Creative team.

We’re Full Force Gaming Group and one of the fastest-growing companies in online entertainment. Full Force Group, is committed to offer the best on-line gaming experience and is fully dedicated to their clients, known for the great care we take with employees and customers alike. We pride ourselves on our values of integrity, teamwork, and innovation.

From our office in Larnaca, Cyprus we provide cutting-edge marketing solutions for some of the most rapidly expanding online platforms. Are you the perfect CRM Specialist to help us make the most of these online brands?

Your responsibilities

As our CRM Specialist you will be responsible for:

• Developing automated marketing strategies in promotional, transactional, and trigger campaigns across the customer lifecycle.

• Driving engagement and revenue across digital channels: email, push notification, SMS, etc.

• Monitoring performance of activity and report back to the team proposing.

• Maintaining the CRM calendar and ensure it remains up to date with the latest information.

• Developing CRM roadmap, segmentation, and content planning.

• Composing creative briefs based upon campaign objectives.

• Designing and executing A/B tests to understand and enhance marketing effectiveness.

What we are looking for

If you’re our ideal candidate, you at least have:

• 2-3 years results-focused CRM experience working within a B2C in digital marketing.

• Experience working with Solitics, Salesforce, Optimove  or other ESP.

• An interest in online automated marketing trends & a good understanding of best practice.

• Strong analytical and communication skills.

• Good balance of creative and analytical skills

• Fluent in English.

Considered as an advantage:

• HTML/CSS email coding experience.

• Knowledge of the gaming field.

• Experience with collaboration tools, Trello.

What we offer

We take good care of our people.

So, when you come work for us, you can expect the following benefits:

• A competitive salary based on your experience and skills

• An informal and modern working environment

• Fantastic working conditions

• A fast growing and vibrant company

• Friendly and skilled coworkers from around the world

Interested? Apply Now!

If our CRM Specialist job is what you’re looking for, you may be the person we’re looking for!

Send your CV and a motivational letter to careers@fullforce.com

We’ll be in touch!