Retention Agent – CY31606 – Almond Recruitment Ltd
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#AR36562 Type: Full time
Almond Recruitment on behalf of our client, a global forex company, are currently looking for a Retention Agent to join their beautiful Limassol office. They are offering an excellent package to the successful candidate and would be a fantastic place to build a great reputation within the industry.
Responsibilities
- Communicating with customers and sales representatives.
- Analyzing customer behavior.
- Gathering information about customer complaints.
- Developing aggressive retention strategies based on customer feedback.
- Negotiating with customers to renew contracts and retain business.
- Meeting with the sales team to propose customer retention solutions.
- Writing and presenting customer behavior reports.
- Building positive relationships with customers and business associates.
Requirements
- Bachelor's degree in sales, marketing, or related field.
- 1+ years experience in a similar role.
- Excellent customer service skills.
- Strong conflict resolution skills.
- In-depth knowledge of sales and marketing software.
- Knowledge of Spanish or Vietnamese as well as English would be considered a huge advantage.
To apply for the vacancy please send your CV to jobs@almondrecruitment.org quoting reference CY31606C
*Almond Recruitment is a professional recruitment agency run by a team with over 30 years international experience. Feel free to search and apply for job vacancies confidentially In Cyprus or Malta or get in touch with us and benefit from our experience. By sending us your CV, you are giving Almond Recruitment consent to contact you with any current or future job opportunities. CVs are held in the strictest of confidence.