CareerFinders, on behalf of our client, a dynamic and customer-focused company operating within the services industry, we are seeking to recruit a Customer Service Representative to join their expanding team based in Limassol. Our client has developed a cutting-edge application that serves as a service marketplace, allowing customers to conveniently order a wide range of services, including repairs, construction, cleaning, and many others across Cyprus. As a Customer Service Representative you will process order requests from clients, ensuring they receive a high level of prompt and efficient service at all times. Previous experience in a relevant role is highly desirable and excellent verbal and written communication skills in Greek are essential, with knowledge of English considered a significant advantage. This position does involve weekend work and our client is open to applications from individuals seeking either Part or Full-Time employment.

Key Duties/Responsibilities:

• Accepting and processing service order requests from customers in a timely and efficient manner.
• Inputting data accurately into the administrative system using a tablet device.
• Effectively communicating and showcasing the benefits of services to customers, acting as an ambassador for the brand.
• Building lasting relationships with other team members based on trust and reliability.
• Taking part in training and other learning opportunities to expand knowledge of the company and position.
• Adhering to all company policies and procedures.

Key Skills/Experience:

• Any previous experience in a Customer Service role is desirable, but not essential as full training will be provided.
• Excellent verbal and written communication skills in Greek are essential with knowledge of English considered highly advantageous.
• Customer-oriented mindset with excellent attention to detail.
• Excellent organisational skills.
• IT Literate.
• Flexibility and ability to work weekends as part of the role.
• Open to either Part or Full-Time Employment.

To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cyquoting CAR6717. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.