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Customer Service Representatives

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#GV61972
Type: Full time

G.A.P. Vassilopoulos Group was established in 1964. Today it is a contemporary and adaptive organization, rated amongst the 25 biggest companies in Cyprus, operating within the services sector by providing a variety of related services under one roof as a one-stop shop.

The Group is the Master Agent of Western Union and operates via a network of over 3.000 offices and associates throughout Cyprus, the United Kingdom, Germany, Ireland, Belgium, the Netherlands, Luxembourg and Israel. It employs over 1.200 highly educated and experienced personnel, utilizing the latest hardware technology and most innovative software and systems.

We are currently seeking to recruit, on a full-time basis, professional and dynamic individuals for the position of Customer Service Representatives, to be based in the Head Offices of the Group in Nicosia.

Responsibilities:

  • Customer support
  • Handling merchant / agent enquiries
  • Managing incoming / outgoing calls
  • Administration and Support

Requirements:

  • High School Certificate
  • Fluent in English and Greek language, any other language will be considered as an advantage (Dutch, German, French, Hebrew)
  • Computer office skills, including practical skills using Microsoft Office (intermediate MS Excel & Word)
  • Excellent Communication skills and pleasant personality
  • Previous experience in call centre operations will be considered an advantage

We offer:

  • Full time Job
  • Remuneration - based on experience and qualifications
  • Provident Fund after 6 months
  • Continuous Training and Development
  • Pleasant working environment

Join Us!

Send your CV at careers@gapgroup.com

All applications will be treated in strict confidence.

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