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IT Solution Expert

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#EL63127
Type: Full time

Epic is one of the largest telecommunications companies in Cyprus and a member of a dynamic European family of telecommunications companies. With ability, innovation and agility at our core, we are offering a state-of-the-art network recognized by multiple awards in Cyprus.

At Epic we take care of our people and we enhance a people centric and learning culture for your professional growth. We are always looking for ambitious employees to be a part of our award-winning organisation!

Our team is growing so join us to take your career to the next level and become a part of our team of more than 350 professionals.

The role:

We are seeking for a highly skilled IT Solution Expert with strong Analysis, design and solution/requirements documentation skills to join our dynamic team. The candidate will play a critical role in analyzing business requirements, Tuning , simplifying, finding optimal way for implementation, document related aspects and support implementation / user tests till going live.

Your Responsibilities:

  • Lead the requirements gathering session with the business owners to analyze the AS IS processes and identify the to be processes and applications requirements
  • Analyze business requirements to determine the appropriate technical solutions that align with the organization’s goals and objectives.
  • Develop detailed technical designs, including system architecture, data architecture, and security architecture, to ensure the solutions are secure, scalable, and maintainable.
  • Cross-functional Collaboration: Work closely with cross-functional teams, including product owners, developers, and stakeholders, to ensure solution delivery is on time and meets business needs.
  • Negotiate conflicts with relevant stakeholders regarding requirements and consolidates stakeholders agreed actions, and the final status and decision rationale for all requirements
  • Document Final agreed changes compared to as is process/system including impacted systems and acceptance criteria with coordination and support of business/product owners
  • Estimate the level of effort and skills/seniority required for the fulfillment of the proposal
  • Provide technical leadership and mentorship to development teams, ensuring they have the support and guidance needed to deliver high-quality solutions.
  • Stay up-to-date with emerging technologies and trends in the industry, and evaluate their potential for adoption within the organization.
  • Provide expert technical advice and recommendations to stakeholders and executive management to help guide the organization’s technical strategy and decision-making.
  • Accountable for the technical design of the product
  • Works with Delivery Managers to align the roadmap with tech dependencies and complexities handling
  • Shares responsibility with Product Owner for building reusable and scalable components

Our proposition:

  • Competitive remuneration package
  • Annual bonus scheme
  • 13th salary
  • Attractive benefits with comprehensive medical and life insurances and provident fund
  • Company telecom products with free mobile and internet lines and exclusive discounts for our services with maximum monthly total value of 120 euros
  • Opportunity for a sustainable career and continuously building skills and expertise in a dynamic technology sector
  • Hybrid workplace model with remote work two days per week

Your Profile:

  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • Minimum of 10 years of experience in IT solution analysis , design and architecture preferred in telecom sector
  • Passionate about design solutions and doing necessary customization with collaboration with the team or himself/herself to fulfill the customer requirements
  • Strong personal ownership and ability to set and meet high professional standards, flexible and responsive work style
  • Ability to multi-task and work under pressure
  • Good leadership and people management skills
  • Strong communication, interpersonal, and presentation skills
  • Excellent command of English
  • Experience in CRM components solution and design

Interested to join a team of passionate professionals? Apply now!Send your CV to career@epic.com.cystating the job title in the subject line.

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