Find a Job

IT Help Desk

This job post is expired. You can search for other jobs here at www.carierista.com.

#GB64205
Type: Full time

Job Responsibilities

  • Deploying, maintaining, and upgrading the necessary hardware, software, and network components on board.

  • Diagnosing hardware or software issues, performing maintenance tasks, updating software, and resolving compatibility or performance problems.

  • Respond to user inquiries, diagnose, and troubleshoot hardware, software, and network-related issues.

  • Document, track, and monitor incidents in a helpdesk ticketing system, ensuring accurate and timely resolution.

  • Install, configure, and maintain computer systems, software applications, and peripheral devices.

  • Assist in the maintenance and administration of network infrastructure, including user accounts, security, and backups.

  • Collaborate with other IT teams to resolve cross-functional technical issues and contribute to knowledge sharing.

Job Requirements

  • BSc/BA in IT, Computer Science or relevant field.

  • Proven experience as a Helpdesk Support Technician or similar role.

  • Solid understanding of computer systems, networks, hardware, and software applications.

  • Proficient knowledge of Windows operating systems.

  • Familiarity with helpdesk ticketing systems and remote support tools.

  • Excellent problem-solving and communication skills.

  • Strong customer service orientation and the ability to work well with end-users of varying technical knowledge.

  • Fluent English, both verbal and written.

Should you wish to apply kindly forward your CV to hr@trc-beauty.com quoting the title "IT Help Desk" in the subject line

Carierista Logo

Do you want to receive notifications related to new job positions, career and entrepreneurship matters?