Sofyan LTD, part of the international group Strasshill Holdings Limited with more than 100
professionals around the world, is one of the biggest players in the classified ads sector. We are active
in 26 countries worldwide, trying constantly to broaden our horizon as well as to improve and
innovate our techniques and competences in a hybrid and flexible work environment.
We are now looking for a Telesales Specialist who will join a youthful and dynamic Sales Team and
he/she will be based in Limassol (Cyprus).
Your Responsibilities:
• Contact new potential or existing customers to inform them about our services and its features;
• Anticipate and understand customer requirements and close sales;
• Enter and update customer information in the database;
• Take and process orders in an accurate manner;
• Handle any potential complaints to guarantee the company’s reputation;
• Keep records of calls and sales and note useful information.
Skills & Experience:
• Proven experience as telesales representative or other sales/customer service role;
• Good knowledge of relevant computer programs (e.g. Excel) and telephone systems;
• Ability to learn about products and services and describe/explain them to prospects;
• Excellent communication and interpersonal skills;
• Cool-tempered and able to handle rejection;
• Outstanding negotiation skills with the ability to resolve issues and complaints;
• Excellent knowledge of English, Italian or Spanish would be a plus.
What We Offer
By joining our company, You will have the chance to:
• Join a dynamic team in an inclusive-international environment;
• Competitive salary and reward system;
• Monthly sales bonus;
• Health insurance agreement;
• Hybrid workplace (2 days per week remote working);
• Training annual budget.